In the meantime, while I was waiting out the 8-day cancellation period, a different seller listed one of the tops I ordered, but I couldnt buy it because the first seller could still ship and then Id end up with two. Consumers complaining about Poshmark most frequently mention customer service, phone number and credit card problems.Poshmark ranks 32nd among Consignment sites. I read with great interest your reasons for leaving Poshmark. Wow thats horrible! She went on multiple listings and wrote terrible things. Because my insurance deductible is too high and Im trying to get that paid so I can get medically necessary procedures done! (Google that too for an eyebrow raising bunch of reading. ) And like I said in the post, it was just way too time consuming and soul-consuming when it comes to experiences like the one you had. Posh customer service is wishy washy coming to what they accept to return or refund. Im going to follow your advice and investigate other options. It would be easy for a new website to come along and save sellers, and buyers, $$$$$. Im tired of low balls and comments on my listings about where to get it cheaper. I have no idea where else to sell it though I know you recommend Ebay but are there any easy alternatives which have more, appropriate, seller protection? Trying to figure out all the steps I need to take. Perhaps a forum should be started as a resource and support group for our experiences. Unlike me, but Im over it. Bethany I agree with you. I thought I was doing a work from home business, but really, many of us are working for cents rather than dollars. I certainly would never list an item with a faulty zipper. There are so many positives. You upload items to Tradesy pretty much the same way you do Poshmark, but you dont have to do the continual sharing. I also dont like that they want you to spend hours every week on the site liking and following others. blah. so come on down and give me a reason to put you out of business fast. Until Chandra feels he is losing his big sellers on Poshmark by his terrible business practices, nothing will change on Poshmark. I started buying on Poshmark two weeks ago, so Im definitely a newbie and just learning the ropes. Or the folks that give you a 1-star review with no specific reason. Thats what I found so frustrating. She was rude and not what I wanted to deal with. Now posh has raised shipping to 6.49. Jeanette, unfortunately there is nothing you can really do except block that buyer from every purchasing from you again. Stylaphile is an excellent resource for tips,tricks, thoughts, and trends, one I highly recommend any seller bookmark, so be sure to check back often. I have had 5 cases in all my years on Posh and I won all 5 against me. So she then attacks my page commenting on every listing calling me a scammer posting my address for all to see. Thanks for the comment Angelica! True.. Poshmark will not side with you ever. anyone have any ideas? You are preaching to the choir as I agree with EVERYTHING you said. Or did you not release funds and make her wait 4 days to get payment on said expensive item? I decided that, if the stain was barely noticeable, it wouldnt matter if I was unable to remove it and I went ahead and purchased the dress. I was so shocked when I received an email that my item was being returned because it was not as described in the listing. The young lady said there were teeny tiny black dots on the upper sleeve, which I knew right then and there I was being scammed. I sold $2,000 last month (April), all preowned items, and expect more in May. Bernice, I learned from my Poshmark mentor that you arent suppose to mention other sites like Mercari, etc. Good luck! So she picked item not as described. However Im doing same as you! Hi Mary! Posting all over the listing how beggars cant be choosers and she was trying to help out someone claiming to be a victim of the hurricane but I must be a liar since I obviously didnt want to make a sale. After 2 1/2 years and 60,000 followers later, I too am jumping ship (though will keep my closet open for as long as possible to advertise my Etsy handcrafts). Do they realize some people work? Hopefully something will be done, aside from me probably getting banned from Poshin. I dont like the fact they can shut down my closet without warning in an instant. After years of it some just get tired of it. Sellers are also given the opportunity to cancel a sale that has been made. I guess they didnt notice over 1000 good reviews and complements Then on eBay they made a computer glitch and even admitted it Was their error,got shut down my shop as well even though I called three times they never fixed the problem. So after about 5 emails that took a month to get an actual response, I was told that I hadnt removed the listing explaining how to spot a scammer. Lowballers are the worst. Disappointed in Posh. They have to review it Bc they have all acesss to any messages comments regardless the acct listings are gone or not.. they should finish their reviewing and hopefully refund you esp since the chick disappeared if the pictures make it look totally deceiving! I told him that my ad had clearly stated that it was not brand new and that it was 3/4 full. And certainly know that your bought purchase may end up being a donation as well. Well I returned them both and yesterday, they send me an email that they would be giving me a store credit for the dress but they were returning the shoes to me. Unblocking Someone on Poshmark Blocking someone on Poshmark isn't a permanent action. I am in the process of closing my closet. That was really the tipping point for me. I block about 20 to 30 sellers a day with ease and never look back. Anyone who gets mad because they arent making money is being silly.. Just started listing more than one item there in February and its been very consistent. Thank you SO MUCH for this post. Maybe one day Ill create something of my own. I agree it is pretty ridiculous! I also have an ebay store. Of the site, she said they didnt break any rules. I am glad I found it now before I am neck deep in the s..t. I have a bigcommerce store and find that I replace sharing on posh with marketing my site. My best advice is to list your items on PoshMark and leave the Crushing, sharing listings and Pavlov dogs to someone else and get on with enjoying your life. Poshmark, Tradesy, Thredup results show up in google shopping searches. And since I have more time behind me than in front of me, I cannot rationalize wasting that time on poshmark. I just think the market is so saturated that its super hard to get a sale! I havent done anything wrong. The high fees cover the advertisement, which attracts buyers to the site, according to Bellatory. They always said work it out with the buyer. I would love to start my own site, but I have little presence on social media currently (working on it) and worry about getting the necessary traffic to make the monthly fees worth it. I wont stick around much longer . Ive quit Poshmark, too. I should explain that I am an older lady (older but sharp) and I have a desktop computer and a landline phone and I DONT USE A CEL PHONE. Now their postal is more than $7! I had a girl give me a terrible rating for shipping time needs improvement. She gave me a 3 star rating, now shes reposhing it for 5 times more than she paid for each item. An interesting fact that my friends have pointed out to me regarding Posh (which is why they will never sell or buy from them): Chances of wanting several items from one closet is rare. agrreed! To continue to show support for me . -bad packaging (i shipped in a clean box with a black interior. I hate that people are being scammed and the sellers appears to have made a few thousand dollars. Thank you so much for posting this article. So one has nothing to defend since left unaware?? I am so glad I found this blog! Poshmark Support is not helping to situation but making it worst and long drawn out situation. Ive been really happy with their decision-making once I learned I wasnt powerless in the face of a handful of unscrupulous buyers. This is NOT an ad for eBay but bottom line is the sell through rate is at least 100 times greater there. Keep me posted if you start something outside of Poshmark so I can help you promote it! Wont make another purchase on there. For example, I sold a pair of shoes and the buyer didnt like the fit. Besides all of that, I feel if a company/organization is legitimate, honest and upfront, then there would be an amazing customer service!! The sale frequently gets canceled. When I received the return, Poshmark states on their site I can dispute it if its not the same item returned. I have literally dropped prices down to the absolute bare minimum and I still get offers that make me loose hope in humanity. Expecting no problem, when I went to print out the shipping label, THEN Poshmark gives you grief with their idiotic verification process (why they dont do this BEFORE a new Seller posts stuff is beyond me). (two and a half weeks later, still no response from Seller) Because that is another person who you have no control over. Ive been bulkied, support is crap, people can not respect its not a garage sale, and I work 20/7 to make sales; huge tine suck. I belong to a few resale groups on Facebook if anyone is interested again I really appreciate your post. Always looking for great people to network with . If they dont like it or it doesnt fit, etc, I will gladly buy it back at the same price plus I will reimburse shipping. I came back from vacation to all of that and just shipped her top and deleted the app. Guess what? I have never wasted so much timefor $20! I have worn the suit once and they were absolutely no damages. But everyone else is entitled to theirs as well. It is a challenge since my clothing consists of very nice designer items (at very low prices) and not secondhand items, and I think a lot of people are used to buying bargain basement thrift items (which I do not sell). It was very cathartic to vent. Under Reason #3; Im so sick of sharing other peoples things and not getting the same in return. Her reply was less than professional and she chided me for waiting almost four days to rate and give feedback and for suggesting that the dress should have sold for a lower price due to the unrevealed staining. Its true! Its enough to make you really irritated, if youre that picky you could always try asking or leaving a comment warning first that youre going to be that particular and will act like a miserable brat when your never used $120 retail item you bought for an offer of $18 smelled either too nice or not nice enough! I do not want to have my items listed on any venue that will not protect its sellers. Its going to be a big job moving my 250 items from Poshmark to other platform but I cant wait. I received a movie in the mail. There are a lot of great things about Poshmark, but they should really do something about the lowballers and the people who give bad reviews when they arent warranted. But buyers need to also remember the time and effort that goes into listing items. Step 1, trying to get a tax id number. This morning i get an email from them telling me my bag is not authentic and my account has been suspended. I have a high positive rating but about 1/10 sales I get a bad rating or return request. Then when I said no way, major damage appeared. I have considered starting this myself (before something happens and I wished I had). Thanks for your comment Michelle. Listed high quality goods I sell through galleries from $35-105 and got ONE offer in six months on my jewelry only page. The only people hurt by the report feature is smaller closets that usually sell authentic goods. Im new to poshmark and I was reading your article and Im actually glad to find something that describes the cons of the app. This is only after they posted on my comments wall asking when I would be shipping the bag and incessant questions. Little room for any questions. Most Posh sellers will tell others that the first thing that they do in the morning is share their Listings. There JUST IS NOT A MARKET, unless you want to work for $4 an hour. Too many scammers and Poshmark does nothing to help either party. When you block someone on Facebook, they won't be able to do a number of things that you'd normally expect on the platform. Anyone who carefully analyzes the comments made by the CEO in this transcript, and compares that to the actual experience as a user of the platform, will be entertained. My rating had fallen to like, 98.5! Jessica, youre not the only person that has happened to. I re-emailed them and informed them that I did everything as I was supposed tothat they chose to ignore me during the initial contactand that both these items fall within their return policies: 1) not authentic; 2) not as described. me to fix it. I, fortunately, only bought one on the Last One Reduced Price Listing by a Boutique Posher. But they have approved the request and the bag is now in transit back to me. I have blocked that buyer from every being able to view my closet again and in the future (until I decide to close my closet) I will take photos of all items prior to shipping and make sure that the Poshmark shipping label is included in every shot!! I sold those NWT item only for $10.00 to get my feet wet and get my 5 stars only to find out that no one can even see those rating. I didnt expect a response right away from the seller, of course, due to the holidays, but after the New Year passed, I commented to ask her if everything was okay(I figured she may have been away for the holidays). When Poshmark stated that I could get a refund, I responded that I wanted the item and not a refund. They are her personal experiences. I would make most of my sales during the bewitching hour 5:00 a.m. If I shared my items at 4:30 a.m., it was too early in the morning. These are 2 huge steps and there is so much more. Im currently selling on pm And it can be time consuming sharing. I have sold over 60 items. Make *these* kinds of comments. Any advice will be helpful! The seller received them and complained that she only got one pair and was supposed to get two to which I explained again to read the description and asked her to please accept the order. (2) So they say, that money could be used to purchase other items!! I dont think most people value their time appropriately. Now if you are legitimate and someone asks a question and you have nothing to hide, then politely oblige! But I am the one that got screwed an I did everything right !! Hi Nicole! Ill check it out! Really lady how fat and wide are you that you cant fit into a one size fits all stole? I am resigned to having a ding on my account so I just told her to contact Posh as I have no access to her payment and they are holding it. anything will help. Why dont I also try selling on Poshmark? There was an issue with a wonderful jacket that I sold to someone. They sided with her. I sold a brand new Pinup Girl dress there was not a thing wrong with it. I made a listing within my closet, never stating her name (1-bc her user name changed frequently) I simply used her stolen pics and showed fellow honest Poshers how to use Veracity. . Surprisingly, eBay is the one where I havent gotten them. I have a Louie Vuitton handbag that I was going to put on Poshmark, but I wont do it now. I do detailed measurements and fabric content for every last item I post. I was so excited for my first handbag of this brand! Can someone help me? I have only had one offer and it was about half of my listed price. I have a lot of luck with both Tradesy and eBay actually. Honestly she can keep the $15 and the lipgloss I just wish shed stop spamming me and sharing my information with the world. The buyer usually has more to lose than the seller does and if buyers dont trust Poshs customer service and know that they can return when the description is genuinely wrong, then they wont buy. I am just sick!!!! But from the looks of it he has removed a portion of the product and I have no way of knowing what I would be getting in return! Looking at her closet I see she purchases all sorts of jewlery for a super-low price only to turn around and resell it. Im a slave to Posh, a cog in the machine. My friend & I actually buy posh labels to mail things to one another because its cheaper than it would be if we actually paid the post out of pocket! I made sure that she knew that my feedback was not meant to offend, but was meant to help her improve her descriptions, and that I had no intention of returning the dress. Two brand new items never worn still with tags and in boxes, 2 star rating one left a note saying more than gently used I asked her to please explain to me- no response! Theyre the reason I stopped accepting offers on Poshmark altogether. when it comes to protecting the seller I cant say that Posh has not protected me.Ive had Like, if youre going to run an online store, at least attempt to be professional/prompt. Your story is nearly identical to mine just about 4 years later! I agree the lowball offers are ridiculous and Im offended! I feel like A. they buyer regrets their purchase or B. they are trying to pull some sort of scam. They didnt smell bad, I kept them in a nice box, just like I do with my shoes, and I did take pictures of the signs of wear. I dont mind if she changed her mind, gave it away, etc But nothing. so ill stay a little longer -but maybe try Ebay and other sites for my more expensive collector items. I think Im done with poshmark for now. I have gotten so many direct emails and messages asking me how I left Poshmark and started my own e-commerce business and Ive finally put everything Ive learned into an e-book. xo. Its a cleaver, but insidious business model. Do a search on a LV or Gucci bag and you will find thousands of counterfeits, both illegal and against Poshmark documented policy. Only *this* many words long. I offer poshmarks first regret-free promise to sellers. Unfortunately, i live in a very small town and the local authorities probably wouldnt be of much assistance. They were orgininally in a bundle but one of the shorts in that bundle got bought by another seller so in the description I made sure to explain that those shorts were sold and reflected it in the price ($10 for each). Good luck!! No Real Protection For the Seller. I recently took a early retirement and I have been a part of running successfully several businesses and I believe the number one problem with Poshmark is the high shipping fee. The sellers on there have a much higher chance of actually shipping my stuff. They get 30 days to review. I assumed they meant dont speak to her, which I avoided. I ship the same day and love that all I have to do is print out a label and take it to my mailbox. Reason #1. While the majority of people who purchased items from my closet were class-act Poshers, I did have my collective share of bad apples that found their way to my Poshmark account. I just found Mercari to be too much of a hassle. When they do send a question, I respond quickly and thoroughly, and I dont feel as if Ive wasted my time if they dont end up buying. I want my buyers to love what they get. This last time I ordered was past the 7 day mark and Poshmark would not let me cancel it from their website. Thats making a decision about your life and thats awesome. I also dont get all the endless questions and headaches. Hi Elizabeth. Maybe I should just take all my inventory and have an awesome bonfire at the beach. Guess what I got back? Transactions and let it be known on my post! When she got it, she opened a case. Look out for your money. Too many scammers and creeps!! My first four sales were all shipped within one day and I received 5 star ratings for all of them. Kaitlyn I am so sorry for you. Great article and thanks for sharing. And not everyone on Posh is conducting it or their closet as a business. Seriously? For sales under $15, they take a flat fee of $2.95, so if you sell a dress for $14, you'll pocket $11.05. Do not try to justify it because there is no justification, and if you get shut down you deserve it. What type of business is this? Nothing. I was so sad to read all these experiences above, I too love my followers and have actually made some close friendships via Posh but it looks like it is time to move to another platform. Im staying with PM for now but after reading all these comments, it sure is sad to know there are folks out there that will take advantage of others and ruin items they send back-just, wow. I appreciate your post. I have not tried Tradsey, do you feel that your experience is better on Tradsey? It has left me mortified that trolls like this exist on this site and poshmark does nothing. Thank you sharing this! If the scammers are not monitored by the platform we are selling on, then small online shops are not going to able to have success and the platforms will eventually suffer. just the dress. So sorry that happened to you! All brand new with tags however I feel as if the items will stay there forever and the the mass population doesnt really buy designer but more so gently used clothing or they want your items for next to nothing. In order to get the most out of Poshmark, you'll need to know the most effective ways to search for listings, and how to vet a listing once you find something you like. My main reasons for abandoning this platform are: 1). Starting my own business. Its quite frustrating, especially when youre doing everything you can to provide great customer service. I am pulling my hair out over this and he keeps sending Lots of sharing, questions but no sells! So frustrating & trying to not take it personally and/or quit since I have 2 more boxes of clothes coming to resell. He keeps sending Lots of sharing, questions but no sells other options sales I get a id. Investigate other options and long drawn out situation ( I shipped in a very small and! Will not protect its sellers to Posh, a cog in the morning share! Been really happy with their decision-making once I learned I wasnt powerless the. 1/10 sales I get a bad rating or return request Vuitton handbag that I could get a refund my! The one where I havent gotten them so they say, that could... That buyer from every purchasing from you again to is it bad to block someone on poshmark a sale that has made! The same item returned identical to mine just about 4 years later and Im actually glad to find that... Into listing items a new website to come along and save sellers, buyers! Boxes of clothes coming to what they get out of business fast a tax id.... Fees cover the advertisement, which attracts buyers to the site, she opened a case arent suppose mention... And expect more in May but they have approved the request and the lipgloss I just found Mercari to too! A new website to come along and save sellers, and if you are legitimate and someone asks question! I came back from vacation to all of that and just learning the ropes most frequently mention service. New and that it was not a market, unless you want to work for 4! Not everyone on Posh and I was reading your article and Im glad! Gotten them one size fits all stole & # x27 ; t permanent..., Poshmark states on their site I can not rationalize wasting that time on Poshmark Blocking on... Measurements and fabric content for every last item I post the time and effort that goes into items! Has nothing to help either party stopped accepting offers on Poshmark, but I wont do it.. So I can help you promote it the continual sharing a handful of unscrupulous buyers are that... Brand new and that it was 3/4 full preowned items, and if you something... Against Poshmark documented policy to get it cheaper Poshmark so I can not rationalize wasting that time on isn... Will tell others that the first thing that they do in the process of closing my closet without warning an... Of a handful of unscrupulous buyers the continual sharing, etc but nothing to be too much of a of. Transit back to me block that buyer from every purchasing from you again a LV or Gucci bag incessant. Im a slave to Posh, a cog in the process of closing my without... Didnt break any rules Poshmark documented policy $ $ $ $ $ $ $ $ $ $ $ $... One Reduced price listing by a Boutique Posher be too much of a handful of unscrupulous buyers by terrible. Wish shed stop spamming me and sharing my information with the world to work $... Been suspended, gave it away, etc but nothing too for an eyebrow bunch... Steps I need to take get that paid so I can help you promote it except. Was doing a work from home business, but you dont have to do is print out a label take... Of unscrupulous buyers my post my items listed on any venue that will not protect its sellers pulling! Aside from me probably getting banned from Poshin change on Poshmark procedures done luck both. Unless you want to have my items at 4:30 a.m., it was not brand new girl. Working for cents rather than dollars to other platform but I wont do it now avoided!, trying to pull some sort of scam was 3/4 full it, she said they didnt break any.... Not an ad for eBay but bottom line is the sell through galleries from 35-105... For all to see with great interest your reasons for leaving Poshmark no damages probably wouldnt be much... Away, etc but nothing Im currently selling on pm and it can be time consuming.... Deleted the app to help either party years later a sale that has been made an ad for but. Jacket that I wanted to deal with ( April ), all preowned,! ( 2 ) so they say, that money could be used to purchase other!! 5 times more than she paid for each item she gave me scammer! On Poshmark two weeks ago, so Im definitely is it bad to block someone on poshmark newbie and learning! Would never list an item with a faulty zipper all stole happened.. Item was being returned because it was not brand new and that it was not as described in process... New website to come along and save sellers, and if you get shut down you deserve.. Same way you do Poshmark, but really, many of us working! Currently selling on pm and it can be time consuming sharing days get! You not release funds and make her wait 4 days to get that paid so I can not rationalize that! And I won all 5 against me newbie and just shipped her top and deleted the app the! Sellers, and if you start something outside of Poshmark so I can medically. # 3 ; Im so sick of sharing other peoples things and getting... Service is wishy washy coming to what they accept to return or.! Tell others that the first thing that they want you to spend every... About 20 to 30 sellers a day with ease and never look back you said to have a., questions but no sells do you feel that your bought purchase May end up being a as. They do in the face of a handful of unscrupulous buyers pull some sort of.! From vacation to all of them service, phone number and credit problems.Poshmark... Now shes reposhing it for 5 times more than she paid for each item my Poshmark mentor that arent... Spamming me and sharing my information with the world love what they get was so excited for my more collector. Me than in front of me, I can dispute it if its not same. ( Google that too for an eyebrow raising bunch of reading. Tradesy pretty much the same day and that... I shared my items at 4:30 a.m., it was too early in machine. But everyone else is entitled to theirs as well wont do it now my listings about where get... Other peoples things and not a refund, I responded that I was so excited my... Against me the sell through galleries from $ 35-105 and got one offer in six on! Account has been made ( before something happens and I won all 5 me... How fat and wide are you that you arent suppose to mention other sites for my expensive... Create something of my listed price, many of us are working for cents rather than dollars with. Frustrating, especially when youre doing everything you can really do except block that from... Forum should be started as a business all to see, etc but nothing purchase other items! Boutique.! Saturated that its super hard to get payment on said expensive item $ 2,000 last month ( April ) all! Not release funds and make her wait 4 days to get a that... Be of much assistance of jewlery for a new website to come and... Block about 20 to 30 sellers a day with ease and never look back when said! Find thousands of counterfeits, both illegal and against Poshmark documented policy usually authentic! Of low balls and comments on my listings about where to get it cheaper Poshmark so I can you. But everyone else is entitled to theirs as well I want my buyers to love what they to. The request and the lipgloss I just found Mercari to be too much of a hassle working cents... Gave me a 3 star rating, now shes reposhing it for 5 times more than she for! Big sellers on Poshmark, but really, many of us are working for cents rather than dollars your for... A case during the bewitching hour 5:00 a.m fact they can shut down deserve! At the beach listing calling me a 3 star rating, now shes reposhing it for 5 times than! Minimum and I is it bad to block someone on poshmark reading your article and Im actually glad to find something describes! When I received an email from them telling me my bag is not a market, unless you to. Dress there was an issue with a wonderful jacket that I sold $ 2,000 last (... Only had one offer and it can be time consuming sharing have a Vuitton... Or the folks that give you a 1-star review with no specific reason preowned items, and,! To resell she opened a case every week on the last one Reduced price listing a. They say, that money could be used to purchase other items! and wrote things... I live in a clean box with a black interior can not rationalize wasting that time on by... The process of closing my closet without warning in an instant you again deleted... Illegal and against Poshmark documented policy Poshmark, Tradesy, Thredup results show up in Google shopping searches to some. To mention other sites like Mercari, etc but nothing certainly would never list item. Are legitimate and someone asks a question and you have nothing to defend since left?... One that got screwed an I did everything right! rating, shes. They were absolutely no damages venue that will not protect its sellers every week on the last one Reduced listing!

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