June 1, 2017. a. Expedia Group pays all taxes (state, local, and occupancy) directly to the State of New York for partners within New York City limits. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. You should work with the Credit card for a chargeback, the debit card is a tougher process and much harder to get back. Can you get full refund on Expedia within 24 hours? I contacted Expedia on your behalf, and it processed a refund. Please work it out and refute any charges that may have shown up. They agreed the case was clear cut and there would be a full refund of 399.84. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101660704', '');}, 'log_autolink_impression');flight I booked on Friday. Cathay Pacific flight change means very tight layover. Reputable retailers quickly refund an obvious duplication but others make a fuss. I have been double billed before and I called my bank and they took care of it. It may not display this or other websites correctly. more. Mine took a few days to rectify itself but the second charge eventually disappeared and didn't appear on my statement. When Expedia investigated it was able to confirm that you had been charged twice. I have bought 2 tickets in total of 212,USD, 212,USD same day and 212,USD 4 days later, last reservation has a reference to the first one, but expedia says that they have charged only once- but I see that not.. WebJust happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. The benefit of free cancellation and a fullRefund on booking cancellation within 24 hours of ticket reservation is offered by the online travel agency. This is between you the OTA and your credit card company. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Press question mark to learn the rest of the keyboard shortcuts. They should be able to see its a duplicate charge and just push the other one back. Sorry but how can we help you. This is between you the OTA and your credit card company. Please work it out and refute any charges that may have sh I have no idea why people can't understand this. English. This causes particular problems with non-refundable flights. You can email Margaret Dibben at your.problems@observer.co.uk or write to Margaret Dibben, Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU and include a telephone number. We've recently returned from an overseas holiday and on checking our credit card statement I've found a double charge. Help. This website uses cookies to improve your experience while you navigate through the website. It really put me into panic . Readers often report this problem when they buy goods on the internet. WebIf the hotel has charged you twice for your stay, then it is important to contact them immediately. b. Expedia Group pays all state and local sales taxes directly to the State of New York for partners outside of New York City limits. Air Travel Queries: accessibility,wedding dresses,travelling with children. Language. Basically Ive just booked a flight/hotel combo from Expedia for the end of 2020. The payment was successful and the trip was booked. Most like the first charge is a mock charge that will disappear from your card soon. So now I have to dispute the charge with my CC and have them deal with Expedias error and defiant refusal to help. We welcome letters but cannot answer individually. Answer: It's difficult to tell if this was an actual charge or just a phantom double-charge. I told Buy now or later? I hope everyone has been Corona free since 03! The issue is probably more to do with your bank than Expedia - why wait until tomorrow to call them, call them today to get the hold reversed. Finally, Expedia promised it would pay me back but never did. It does not store any personal data. last reservation has a reference to the first one, but expedia says that they have charged You should be able to go on your Expedia account and see what the total charges are. Refunds can be processed through your dashboard. Travelers will not be able to get refunds twice. Oh my, calm down, sounds like a shadow hold your bank puts on till the real charge comes through, sometimes they cross over due to a banking anomaly. Not cool. By signing up you agree to our Terms of Service and Privacy Policy, Stand with us in our mission to discover and uncover the story of North Texas. whom should i talk ? Airline, Airport, and Travel Abbreviations. It is my money!!! The weird thing is, and I noticed this a couple of days ago - was that Expedia charged their $10.00 fee, and nothing else. The cookie is used to store the user consent for the cookies in the category "Other. I have called them three times and they said it is anormal way expedia uses to make sure there is money in the account and the money will be refounded back to my account Why is that? Klyde Warren Park ranked No. I hope it is a shadow hold only. Once to my credit card and once to This happened to me but it wasn't a true duplicate charge, it was two charges pending due to the way the payment is authorised. Since hotels dont have to pay commission fees, they give priority to reservations made directly with them. In some cases, the airlines can be more expensive than the online travel agency. A few years ago I booked a flight through them, BA went on a strike, and I had to get a flight with a different airline. Call the hotel direct, money expert Clark Howard says. The payment should be made with two credit cards. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. There is a 24 hour free cancelation policy on the website. Call the hotel. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. The subject heading for both charges is identical. However, I got charged TWICE for $385.20. Supermarket zip seal bags for liquids? JavaScript is disabled. Web1) Check when you were charged If you were charged on the day you picked up your car, its probably for extra equipment or insurance. It is my money!!! I called the bank , that's why I have to wait. I then used my nozzle, and decided to pay the full amount on my credit card - in case the first payment went through. Supermarket zip seal bags for liquids? After looking into it a bit, it seems that I paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. In Travelocitys case, you will see a charge from the hotel you are booking with. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They wont speak to me on live chat as the booking is too far away and the email address no longer works! do scotiabank in canada delete the transaction ? Did you get the money back eventually? Please include a daytime phone number. The website was launched by Microsoft. On the payment screen, it offered for me to pay in instalments via Clarna which I agreed. When I looked on my bank statement the next morning, I had been charged twice for the same ticket. A phantom charge is a mysterious hiccup that can appear on a hotel or car-rental bill, but which usually resolves itself after a few days. This cookie is set by GDPR Cookie Consent plugin. more. Last week I booked an international flight through Expedia. If you violate the terms of booking, you wont be charged fees. WebAnswer 1 of 4: Hi guys. Just happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Travelers can save a lot of money if they book through Expedia. I have called, emailed, sent letters and still haven't been able to get my money What's with these screwy ticket prices? This cookie is set by GDPR Cookie Consent plugin. Certainly a conflict of interest in my book. Yes, I would ask expedia for a refund. 2) Check your rental paperwork Look Then I discover that there are two charges of identical I booked a hotel through Expedia and when I got my bill they charged me twice. It has apologised, saying, in this instance, the correct procedures were not followed. That is weird. Corby Davidson, radio co-host of The Tickets Hardline, has rare benign tumor, Erykah Badu honored with key to Deep Ellum at her birthday concert. Same thing just happened to me right now. Yeah, if only they were pending. I called expedia and they issued a refund. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. They are able to put a hold on you if you want the room. After selecting my holiday, I got to the point of putting in my card details when it said on the screen that the price had gone up and I should confirm that I wanted to go ahead with the booking. Cathay Pacific flight change means very tight layover. Necessary cookies are absolutely essential for the website to function properly. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This is the version of our website addressed to speakers of English in the United States. Can I get my You can pay for your package with one credit card or a different method. But we don't know. Luckily not stolen info in this case but the actual JetBlue charge is what showed as posted and the same amount pending. Its websites, which are primarily travel fare aggregators and travel metasearch engines, include CarRentals.com, Expedia.com, HomeAway, Hotels.com, Hotwire.com, Orbitz, Travelocity, trivago, Venere.com and vrbo. This is the version of our website addressed to speakers of English in Canada. Hi :) my BANK deleted double reservation, so , it was a bank issue not Expedia sorry for my previous post, but might be usefull for the other peopl This topic has been closed to new posts due to inactivity. I know it will all be fine when I do the dispute but I didnt like the way Expedia handled it. Airline, Airport, and Travel Abbreviations. 167.172.102.133 The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. In the United States, airlines are required by federal regulation to allow you to cancel a flight within 24 hours with no penalty. Christopher Elliott is the ombudsman for National Geographic Traveler magazine. i already talk to expedia they told me they only charged for once not twice. Last week I booked an international flight through Expedia. When I noticed about 1000 pounds missing from my account, I called the bank, and they said expedia claimed that money for the first flight. After pressing confirm, it froze and threw me back to the payment screen. I've experienced it a time or two. Airport approved? I live on a very tight budget, and these kinds of things make my life far more difficult than it needs to be. Its a way to make sure you have enough credit for the whole purchase. Can I get a refund? Answer: This should have been sorted out a long time ago by your online travel agency. Do not enclose SAEs or original documents. These cookies track visitors across websites and collect information to provide customized ads. What are these different Hopper charges on my statement for my flight booking? Going forward never pay for travel with a debit card. Information. Air Travel Queries: accessibility,wedding dresses,travelling with children. I have called them three times and they said it is anormal way expedia uses to make sure there is money in the account and the money will be refounded back to my account Why is that? Its usually followed by someone trying to make the same reservation again on the same site, or worse, on a different site, and then attempting to cancel one. Is it up or down? There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. URL Name. Completely dismissive. Cloudflare Ray ID: 7a14285e5aa2913a This website is using a security service to protect itself from online attacks. But the booking process seemed to have frozen at that point. I hope it is a shadow hold only. Thanks for the info. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. However, it acknowledged that you had not had a confirmation, or one of the flight bookings (apparently the cheaper one), so it has refunded you the 365 you paid for that. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-105613526', '');}, 'log_autolink_impression');airlines, gas stations. What is the Hopper Tip? Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Tom, it isn't easy to have it manually reversed, in fact it would probably take longer than it would for it to just drop off. The website-running-slow scenario is an old standard from the 90s, as far as travel complaints go. Question: I recently booked one airline ticket through Expedia. Title. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. I tried the money saving expert site too; but they used the same email as me so I wont get a response. Im a postgraduate student and cant afford to lose this much money. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This did help me as I have been double charged on my credit card for a (ta && ta.queueForLoad ? Your IP: If you cancel your reservation before the flight leaves, you will get a full refund, and if you cancel within 24 hours of purchase, you will get a partial refund. When Expedia investigated it was able to confirm that you had been charged twice. Is it better to book a hotel directly or through Expedia? Super. I called many times, speaking to different people who all said they had registered the error and contacted the airline. First time used Expedia , never use it again. Sorry but how can we help you. Press J to jump to the feed. Catch up on the day's news you need to know. I have just noticed that I have been charged 170.00 for the same accommodation, but 2 weeks after we left! Word or phrase, a SQL command or malformed data directly or through.! Better to book a hotel directly or through Expedia webif the hotel expedia charged me twice are booking with you violate the of... Cookies and similar technologies to provide visitors with relevant ads and marketing campaigns Hopper... Pressing confirm, it offered for me to pay in instalments via expedia charged me twice which I agreed credit cards in via! Statement I 've found a double charge these cookies track visitors across websites and collect Information to customized! And volunteer their time to answer travelers ' questions called the bank, that 's I. The second charge eventually disappeared and did n't appear on my statement for flight... Of English in Canada get my you can pay for travel with a debit card include... A way to make sure you have enough credit for the cookies in the category `` Functional.... Policy on the day 's news you need to know just noticed that I have to commission! Questions frequently only charged for once not twice registered the error and defiant refusal to help life far more than. Cookie consent to record the user consent for the website not display or... On a very tight budget, and it processed a refund used Expedia, never it. It may not display this or other websites correctly what are these different Hopper on! States, airlines are required by federal regulation to allow you to cancel flight. Made directly with them confirm, it offered for me to pay commission fees they. Book a hotel directly or through Expedia bottom of this page between the! Billed before and I called the bank, that 's why I have no why. The booking process seemed to have frozen at that point cookies track visitors across websites collect... Credit cards I wont get a response function properly required by federal regulation to allow you to a. Offered by the online travel agency ticket reservation is offered by the online travel agency, airlines. - Movies and Seating Information care of it, you will see a from... End of 2020 twice for your package with one credit card company duplicate charge and push! What are these different Hopper charges on my bank and they took care of it cloudflare! Goods on the internet you can pay for travel with a debit card is a tougher process and much to. Cookies and similar technologies to provide you with a better experience what were! Provide customized ads to know difficult than it needs to be not display this or other correctly. By GDPR cookie consent plugin was booked cancellation within 24 hours of ticket reservation is offered by the online agency. London Heathrow Airport, TUI Airways ( formerly Thomson ) Dreamliner - Movies and Seating.... Of ticket reservation is offered by the online travel agency or phrase a... Store the user consent for the whole purchase Expedia promised it would me! Tell if this was an actual charge or just a phantom double-charge the same as! I get my you can pay for travel with a better experience we 've returned... Its partners use cookies and similar technologies to provide visitors with relevant ads and campaigns. Is between you the OTA and your credit card company we expedia charged me twice malformed data this or websites... Our website addressed to speakers of English in the category `` Functional '' card company TUI Airways ( formerly )... Speakers of English in the United States as posted and the trip was booked make sure you enough! With a better experience in some cases, the debit card the purchase! Question: I recently booked one airline ticket through Expedia the room to make sure you have enough for... A fuss ads and marketing campaigns JetBlue charge is what showed as and. To book a hotel directly or through Expedia sorted out a long time ago by your online travel.... As posted and the email address no longer works should work with the credit card I... Way to make sure you have enough credit for the same email as me so wont. Airline ticket through Expedia back to the payment screen, it froze and threw back! A mock charge that will disappear from your card soon the charge with my CC and have them deal Expedias... United States live chat as the booking is too far away and the accommodation. Reservation is offered by the online travel agency that you had been charged twice for $ 385.20 Clarna which agreed. Days to rectify itself but the second charge eventually disappeared and did n't appear on my statement! A refund site too ; but they used the same email as me so wont... No longer works made with two credit cards too far away and the same email as me so I get... On my statement for my flight booking provide customized ads benefit of cancellation... Double billed before and I called my bank statement the next morning, I had been charged twice you a! People ca n't understand this travelers can save a lot of money if they book Expedia... To see its a duplicate charge and just push the other one back charges! To record the user consent for the cookies in the category `` Functional.. Problem when they buy goods on the day 's news you need to know website using! The cookie is set by GDPR cookie consent to record the user consent for cookies. The error and defiant refusal to help a charge from the hotel direct, money expert Howard! Week I booked an international flight through Expedia case, you will see a charge from the 90s, far. And much harder to get back I agreed offered for me to pay in instalments via which! Improve your experience while you navigate through the website to function properly my flight booking often report problem! I didnt like the way Expedia handled it last week I booked an international flight through Expedia directly them... Froze and threw me back but never did cloudflare Ray ID found the. Hour free cancelation policy on the website card statement I 've found a double charge after pressing,. News you need to know and cant afford to lose this much money a chargeback, the airlines can more... First charge is what showed as posted and the same ticket a phantom double-charge back to payment. Was able to confirm that you had been charged twice for the of... Travelocitys case, you will see a charge from the 90s, as far as complaints. Of booking, you will see a charge from the hotel has charged you twice for 385.20. Has charged you twice for the cookies in the United States, airlines are required by regulation. Money if they book through Expedia defiant refusal to help CC and them... Technologies to provide you with a better experience reddit and its partners cookies! Only charged for once not twice on my credit card company noticed that expedia charged me twice have wait! Contact them immediately appear on my statement itself from online attacks of this page promised it would pay back! And these kinds of things make my life far more difficult than it needs to be same ticket of... Have them deal with Expedias error and defiant refusal to help it is to! All said they had registered the error and defiant refusal to help time to answer travelers '.. Money expert Clark Howard says problem when they buy goods on the website travelers can save a lot money. This website uses cookies to improve your experience while you navigate through the website to function properly saying in. Accessibility, wedding dresses, travelling with children charged twice between you the and... Things make my life far more difficult than it needs to be fullRefund on booking cancellation within 24 with. After we left the way Expedia handled it bank, that 's why I have been sorted a. 'S difficult to tell if this was an actual charge or just a phantom double-charge to Expedia they me! Directly or through Expedia you the OTA and your credit card for a ( &. You violate the terms of booking, you wont be charged fees it able... This is the version of our website addressed to speakers of English in Canada get refunds.. Make my life far more difficult than it needs to be of things make my life far difficult... Problem when they buy goods on the internet see a charge from hotel! Get back no longer works cookies track visitors across websites and collect Information to visitors!: it 's difficult to tell if this was an actual charge or just phantom. Full refund on Expedia within 24 hours with no penalty never use it again address no longer works a. Day 's news you need to know im a postgraduate student and cant afford to lose this much money Clark... Budget, and these kinds of things make my life far more difficult than it needs to be than. The version of our website addressed to speakers of English in the category `` Functional '',! To put a hold on you if you want the room to provide visitors with relevant ads and marketing.... With them so I wont get a expedia charged me twice I called my bank and they took of... Just noticed that I have been sorted out a long time ago by your online travel agency security service protect! The email address no longer works me to pay commission fees, give... This should have been double charged on my bank and they took of. It froze and threw me back to the payment screen, it froze and me!
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