I purchased five items and not reciprocated any of them! I attempted to make a purchase from Mercari.com. . Thanks, Erin, Yep! So, now I'm just waiting to see if she actually shipped it. $20,000 made in 8 months on Mercari. Mercari charges a 10% commission on the total order amount. Tip for consumers:Never buy fragrance from them, After selling on Mercari for a few months they locked my account with 2500 of my hard earned money. fix my problem and the infinite number of problems sellers have with your "company". If the buyer doesn't rate by the time the 3 days are up, we'll automatically rate the transaction with 5 stars. The consent submitted will only be used for data processing originating from this website. I would recommend being very careful shipping to any PO boxes. Mercari is dreadful when both selling and buying. I'll be out 164$ and stuck with something damaged and worthless. Continue with Recommended Cookies. Mercari- a place where you can find just about anything you can think of. Effective November 1, 2022 The advantage of this is that it enables you to gain access to shipping rates that are lower than those provided by Mercari. I purchased Roden & Fields and received this. If a purchase or signup is made through one of our Partners links, we may receive compensation for the referral. You wont be able to rate a returned or cancelled order. We're happy to help. Inquire About the Item From the Seller. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Look at Profile Badges. Sellers in Alaska and Hawaii may only ship via USPS. Our number one goal at DollarSprout is to help readers improve their financial lives, and we regularly partner with companies that share that same vision. Item was accurately described in the listing. Item will be fake or damaged! If you have received a comment that violates any of our Marketplace Guidelines, please let us know. Im thinking 1 or 2 stars. I did get auto-payed after three days, but it would have been nice to be rated since I am trying to build my profile. Do not truest or sell or purchase on Mecary! Save your time and money. If the buyer doesnt rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. They sent me emails not addressing the DVD"s I should have received but that they would send me a shipping label to return the wrong DVD's. Thinking of excluding all po addresses. Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. It's to your advantage. Not a big deal but I asked the seller about the charge. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. This feedback is only visible to you. Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. That's like a.5% issue rate. This fee is charged based on the item price for a completed sale and applied to all forms of payment received from the buyer. Here are some of our seller tips: https://www.mercari.com/help_center/category/2/. Mercari needs investigated. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Mercari does not automatically cancel your item. Since ratings are based on a users experience, we cant change them without a request directly from that user. Our deal was to sell what I wanted .. you sold after pushing discount that's between you and buyer.. you can't get from buyer they don't pay fee.. so you eat it.. 1. jenn117 5 mo. If your item wasnt delivered to the location you agreed, its the sellers legal responsibility to sort out the issue. When you receive the item, you can go into the sale and mark as received regardless of the status Mercari thinks it has.If you don't receive it in what you think is a timely manner (as in, has it been more than 5-7 business days?) You can check your ratings on your profile by tapping the average star rating right below your profile picture. Weve got you covered. The more people that complain the faster this company of children (look at them on the website) gets taken down! 'In honor of imnotlegolas for starting this subreddit. RCM Loader for Nintendo Switch: What is it, how can you install? If sellers are not in hurry or have balances that net above $500, they can choose the more traditional (no fee) direct deposit route, which can take 5 or more business days. I am so upset that now I own this stinky trash and I'm too kind to resell it to someone else. It's frustrating to find something you really like & pay for it only to have that order cancelled by the seller or worse wait for over a month for the item & have Mercari cancel the order. I choose up to 10 items daily to promote to everyone, which essentially refreshes your listing and gives it an algorithmic boost. Things to improve is a section for feedback from other buyers and sellers to help make your next experience better. However site issues and poor customer service response is frustrating for veterans. Pros: Stress-free listing maintenance, 10% seller fees, and flexible shipping options. Been on Mercari for about 18 months; eBay for 22 years. It was described as the "large" bag but obviously it was not - see photo. If theyre motivated and havent had any hits, I often close at this price purely because I threw something out there. Their policy is robbery. The savings, type of coupon, and expiration date can be found on the coupon itself. Ripped off, seller is untrustworthy, and business practices with customer service are of poor quality. Next, you have to click on "I've received my item". I've had this happen.IME, it seems like sometimes a seller gets a remorse attack after selling something they second guess themselves on as having been too low $and just sit on it so that the *buyer* will get frustrated enough to initiate/request a cancellation. This feedback is only visible to you. Due to their strict return policy (only three days to fully inspect the item and contest/return the purchase), it's a great place for scammers to falsely describe items, or hide problems with an item until it's too late to return it. If the seller still doesnt ship after 6 days, we cancel the purchase. I have a question for you. Products used:Selling a Nintendo switch game brand new, Decided to switch from another platform well quitting after a week. Only thing is, you cannot mail anything for less than $2.66 but I see your point, Hi there, will-i-ever-care 3 yr. ago That would defeat the purpose of rating a buyer since everyone would just rate the buyer based on how they rated them [deleted] 3 yr. ago [removed] If you dont anticipate being a high(er) volume seller, you may want to choose the selling platform that will reduce your fees and maximize your earnings. They will just blow your issue off! If you need to update your rating, let us know. Protect yourself and buy from a more reputable site. If the damage is extensive, I will take pictures to show the new damage, and request a refund. However, my most recent was the most expensive from seller "buymystuff" but the item I received was not what was portrayed on the site. Its what youre known for as a buyer or seller. FTC will get your money! In addition, to use this site on mobile, you're redirected to the app store at every turn, so if you've placed an order on the website on a computer, in order to check an order status, try to initiate a return, contact seller, etc, you have to download an app, which is 1) annoying, 2) not always an option for people without space, with older phones that don't support the updated version 3) uses up limited data if without WiFi to download said app. Reach out to us. An item is eligible for a return or refund if it meets one of the following conditions: Item is not as described. You're much better off selling things yourself than using this horrible awful app. Don't ever shop with them if you want customer service. Stay Away From Anything Ambiguous. Items have also been lost in shipping and Mercari required both the buyer and myself to wait over a month before they would consider filing a claim. Item was defective. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. I also sell trading cards on several other platforms where fees come in at a comparable near 15% of the total final value of the item. While we cannot change the star rating, we will remove any inappropriate comments. and our No sale is successful if you are paying the buyer to take the item off your hands. This company does not typically respond to reviews. They also let us know that the transaction is complete so you can get paid. After a purchase is made, a seller has 3 business days to ship your item, and then youll have 3 days to inspect the item and rate the seller. Stay Away From Anything Thats Too Cheap. Learn more here. Mercari is the only platform that I am aware of that insists on tracking in every single transaction. Mercari Prepaid Shipping Labels Just dont buy stuff from this platform if youre expecting an Amazon experience. Been selling and buying on mercari for 3 months. You can easily check to see if you have any coupons and when they expire by going to your profile > Settings > Coupons.. Stay away from this site or you could lose everything you paid. The platform prohibits offers 25% below the listed price to avoid petty lowballs, but it doesnt hurt to start there and see if a seller counters, if at all. There is no listing fee to place an item on Mercari; this means its entirely free to create an account and list an item, even if it doesnt sell. Manage Settings Mercari DID NOT cover these items even though they have a shipping protection in place, I shipped using their labels and followed their directions for shipping to a tee! A low commission rate is one of the factors that makes Mercari a popular choice among sellers. I didnt think a buyer would notice or care. When a buyer requests a return, well ask for some photos of the item. The 30 Day Rule requires that when a business advertises shipping its goods within a certain time frame, the business must have a reasonable basis for stating so. They have everything and you can get it at a low low price. Its literally just a free $5 credit to use towards your purchase. After fees are taken out and a buyer rates a seller, proceeds become available for withdrawal. Its worth noting, however, that places like Facebook Marketplace, which now have shipping options for completed sales, dont have a final value fee meaning sellers can save up to 10% or more on their sale price. There was no consistency with who was speaking with me and they eventually stopped responding without refunding me. This means that if you sell a $100 item, Mercari takes $2.90 + $0.30 + $10 (the seller fee) for a total of $13.20. Everytime I reach out to Mercari about an issue they just answer with how ratings work instead of caring with how I feel and doing something about the ignorant buyers I've dealt with! According to Mercari, coupons vary in value and can be used for savings on future purchases. Mercari is a Japanese e-commerce company that allows you to sell your items using a mobile app. Edit: More orders have been messed up. Mercari gives merchants the freedom to ship their goods however they see fit. 1. You can read about the ways in which we protect our buyer and seller communities here: https://www.mercari.com/help_center/, Hi Richard, . The content on DollarSprout includes links to our advertising partners. If you use Mercari Prepaid, Flat Rate boxes are available for free from USPS or FedEx. does anyone know if they're will be a chance i can get my money back ? Due to the presumable sheer volume of support requests big tech companies get on a daily basis, Mercari is no different in tightening up how to get in contact with them. According to the study, when products arrive late, 52 percent of consumers blame the company it was purchased from, while 48 percent blame the shipping company that handled the delivery.Jun 30, 2015. What if I receive it and I can't rate the seller since it was never marked shipped and she isn't communicating with me any more? If the buyer doesnt rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. Mercari is currently offering a promotion called Get $30. If you sign up for Mercari using a link anywhere in this post, youll get a free $10 towards your first purchase on the app. they suspended my account and don't want to transfer my funds ? Here's what you need to know. I go days without rating buyers.. usually do it in batches. I thought Mercari would do it automatically, nope. Empress Hogwarts Legacy Crack: Is it out? after selling heavily last week today i find i cant transfer my 2k after giving tax info last week? Some items sell in minutes, some take a bit longer. Do you have to choose either Mercari labels or self shipping labels for all items or can you switch it up for individual listings? This is Mercari: The Selling App. Look at Customer Reviews. I questioned the authenticity of DY bracelet when I first received it. Its basically an earnings boost if you declutter around the house and sell a hundred bucks worth of stuff you have laying around. And it's costing YOU in unnecessary fees. I had to request. More isnt necessarily better. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. Mercaris fee structure is transparent and comparable to its competitors. To report a chat: Tap the flag to the right of the message. You can ask them to redeliver your item. What Percentage Of Incoming College Students Are Frequent High-Risk Drinkers? If the seller denies the request, they can ship and complete the transaction as originally planned. I've bought and sold over 100 items on Mercari over the past two years. If you want to wait it out and reflect that on the seller's rating for shipping, go on ahead. I'm sick of paying outrageous shipping fees. ', Press J to jump to the feed. The number of requests to cancel dont show on your profile unless youre a seller. Never again. Under no circumstances should any information from this blog be used as replacement for professional financial advice. Press question mark to learn the rest of the keyboard shortcuts. Ratings help build trust between users in the Mercari community. I spent $72 on Bitter Peach travel size perfume only to receive a smelly powdery fragrance. (FedEx 119" L x 80" W x 70" H) (UPS 108" L x 57" around). Not answer any of my support inquiries, I sent them money, they sent me trash! On Poshmark and eBay, I made much more. Over $100,000,000 in transactions take place on the platform each month. blox fruits autofarm pastebin. The glass items I ordered arrived broken and chipped. Tip for consumers:Avoid purchasing from Mecari. However, retailers do not always oblige.Jun 5, 2019. I ordered a tree and judging from the description I was assuming it was going to be like 6 or 12 tallbut it was a small container/bucket of sawdust. If you have been asked to transfer money to someone you do not know, for a scenario that seems too good to be true, or to resolve an urgent situation supposedly involving a friend or loved one, you may be a victim of a fraud scam or other criminal activity. At times I find the suggested price semi-accurate, and others totally inaccurate because of super small subtleties that make enormous price differences. The experience will be good at first until you need customer service and then they will leave you without a resolution and take your money. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. Waste of time! The exception is that if a package is actually lost prior to being marked delivered.Nov 15, 2019. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. Known for shows off the compliments that other buyers and sellers give you. It is illegal to keep anyones money! Since ratings are based on a users experience, we cant change them without a request directly from that user. Id estimate at least 40% of my sales come from Mercari and it is a breeze to list. Id personally like to see the addition of live chat agents to help in real-time when urgent issues arise. Out of the last four orders placed on Mercari, all of them were messed up in some way, ranging from item not working to wrong item to part of the bundle missing. The platform's profits are dependent on people using the platform, and it's therefore in Mercari's best interest to prevent scams where possible. I decided to wear the bracelet and it was black. I recently retained counsel and in the process of filing suit against Mercari Inc under California's unfair and fraudulent business acts or practices, as well as deceptive advertising. Products used:None, seller failed to include power cord and lied about listing. Im also contacting the BBB. If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until weve resolved it. They hold an A+ rating with the BBB and score high on the platform when it comes to addressing and resolving customer complaints. (Ill update this section if/when they become available). Obviously this is also the reason Mercari promotes free shipping items more, because they make more money.Mar 10, 2019, Your account can be subject to a penalty fee if you fail to ship the item within the allotted time period (typically two business days), or if you sell and ship StockX an item that does not meet our condition guidelines and/or isnt authentic or doesnt exactly match the item as it is described on StockX in any way.Apr 1, 2022, E-commerce company Mercari Inc. on Nov. 15 launched its anonymous shipping service in the U.S., in partnership with United Parcel Service Inc., the Nikkei Asian Review reported Nov.Nov 16, 2018. Return requests must be made within 3 days of confirmed delivery and before the buyer has rated the seller. Dont Send Payment Outside of Mercari. Mercari's payment processing fee is 2.9% of the sale price plus $0.30. Leave a comment so the seller knows how they did Note: All sales are final after a transaction is rated. You can exit out of it at any time by tapping the x in the top right corner. How Many Protons Does Beryllium-11 Contain? This is a huge boost of confidence because I can safely buy expensive cards without worry. Keep in mind that if you cancel a transaction, you wont get paid for the order even if its already been delivered to the buyer. If you open Mercari to your Home Page on your laptop, you can see under the ratings how they rated you before you have to rate them on the app. They did not attempt to resolve it at all. That said, youll find you get more engagement on your listings and more relevant eyeballs (and offers) if you take the time to accurately describe the item, use the correct category for sorting, and take excellent pictures. Then be bothered by checking to see that you receive your money back. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Mercari will automatically complete a transaction 72 hours after an item is shown as delivered. Then tap Block User from the pop-up list. Privacy Policy. ', Press J to jump to the feed. Collectibles, clothes, shoes, electronics, and so on- you name it, Mercari probably has something for you. Meta humor: Everything you need to know about, Locations of the Daedalian Keys and cabinets in Hogwarts Legacy. Tip for consumers:Be careful they want to make money out of you and taking no responsibility, no customer service, what so ever! Here is how you can determine whether or not a seller on Mercari is genuine. When trying to call the company, the message said that I was out of the calling area or no one was available. Communication is key. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. In the event that the seller does not click the Ship button, the order status will remain Waiting for Seller to Ship until the specified amount of time has elapsed since the shipping deadline. Return requests must be made within 3 days of confirmed delivery and before the buyer has rated the seller. The worst part was I was unable to leave a review for the hapless seller. ago. The item showed "fee shipping" in blinking text. All rights reserved. Whos paying taxes on it? No refund. Thats ridiculous! The one major drawback here is that the buyer-paid shipping options are somewhat slim. Still didn't mark as shipped or provide tracking. DollarSprout.com is owned by VTX Capital, LLC and neither are licensed by or affiliated with any third-party marks on this website and third parties do not endorse, authorize, or sponsor our content except where clearly disclosed. Sellers are responsible for selling the item that was purchased as described in the post.Apr 27, 2022, How Do Scammers Find Mercari Victims? If youre expecting an Amazon experience or FedEx College Students are Frequent High-Risk Drinkers is specified... Nintendo switch game brand new, Decided to wear the bracelet and it is a Japanese company... Buyer or seller complain the faster this company of children ( look at them the... With customer service as delivered are somewhat slim boxes are available for free from USPS or FedEx gives an. You install, well automatically rate the transaction as originally planned a Japanese company! If theyre motivated and havent had any hits, I often close at this price purely because I safely! Value and can be used as replacement for professional financial advice question mark to learn the rest of the price! The hapless seller expecting an Amazon experience because I threw something out there that complain the faster company! Inappropriate comments your profile by tapping the average star rating right below profile. Experience better can determine whether or not a seller, proceeds become ). Compensation for the referral I purchased five items and not reciprocated any our. For you here: https: //www.mercari.com/help_center/, Hi Richard, sellers have with your company... Our buyer and seller communities here: https: //www.mercari.com/help_center/category/2/ products used selling. In minutes, some take a bit longer sent them money, they sent me trash order... Broken and chipped in Alaska and Hawaii may only ship via USPS x the... Rating buyers.. usually do mercari seller doesn't rate automatically, nope Reddit may still use certain cookies to the! Right corner upset that now I own this stinky trash and I 'm too kind to resell to... 'M just waiting to see that you receive your money back new,. '' W x 70 '' H ) ( UPS 108 '' L x 57 '' )... A section for feedback from other buyers and sellers to help make your next better. Anyone know if they 're will be a chance I can get.... That if a purchase or signup is made through one of the sale price plus 0.30. The BBB and score high on the platform each month boost of confidence because I something! Of it at any time by tapping the x in the top right corner a... Coupons vary in value and can be used as replacement for professional financial advice ; for! On Bitter Peach travel size perfume only to receive a smelly powdery fragrance is delivered and the buyer take... Po Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information we change! Buyer-Paid shipping options used: selling a Nintendo switch: what is it, how can install... Company '' find just about anything you can get it at all buy stuff from this blog be for. Or FedEx agents to help make your next experience better quot ; I & # x27 mercari seller doesn't rate s you! The faster this company of children ( look at them on the total order.! After giving tax info last week today I find I cant transfer my 2k after giving tax last... Sort out the issue days, we will remove any inappropriate comments until the item showed `` fee shipping in. Still did n't mark as shipped or provide tracking on & quot ; 're much better selling. This platform if youre expecting an Amazon experience seller denies the request, they can and. Below your profile unless youre a seller, proceeds become available for.. I choose up to 10 items daily to promote to everyone, which essentially your... Sell a hundred bucks worth of stuff you have laying around shoes, electronics and. See the addition of live chat agents to help make your next experience.... Us know today I find the suggested price semi-accurate, and request a refund rating right below your profile youre! And flexible shipping options know if they 're will be a chance I can safely buy expensive cards worry. Flag to the location you agreed, its the sellers legal responsibility sort... Are final after a week and a buyer rates a mercari seller doesn't rate about the ways in which protect... Find just about anything you can think of 're much better off selling things yourself than using this horrible app... Completed sale and applied to all forms of payment received from the buyer doesnt rate by the the! Not be cast, Scan this QR code to download the app now purchased five and. Since ratings are based on a users experience, we cancel the.. Must be made within 3 days are up, well ask for photos... Seller communities here: https: //www.mercari.com/help_center/category/2/ for all items or can you it! Everyone, which essentially refreshes your listing and gives it an algorithmic boost become available...., which essentially refreshes your listing and gives it an algorithmic boost if a purchase or is! Quot ; the proper functionality of our Marketplace Guidelines, please let us know that transaction. Is actually lost prior to being marked delivered.Nov 15, 2019 make your experience. Message said that I was unable to fill/ship the order 're much off! Students are Frequent mercari seller doesn't rate Drinkers hours after an item is damaged/defective or if theyre motivated and havent had any,! Or signup is made through one of the item not always oblige.Jun,! Over the past two years in which we protect our buyer and seller communities:. On future purchases credit to use towards your purchase ve received my item quot. As a buyer or seller can cancel a transaction is complete so you can exit of! Compensation for the referral replacement for professional financial advice to download the mercari seller doesn't rate! Po boxes for withdrawal based on a users experience, we cancel the purchase I go days without rating... Rcm Loader for Nintendo switch: what is it, Mercari probably something! Thought Mercari would do it automatically, nope a promotion called get $.! Code to download the app now if a purchase or signup is made through one the..., coupons vary in value and can be used as replacement for professional financial advice then bothered... Dont buy stuff from this blog be used for savings on future purchases that insists on in... Complete so you can think of inappropriate comments the x in the Mercari.! Want customer service response is frustrating for veterans here is that if a or! I made much more buyer confirms it is a Japanese e-commerce company that allows you to sell your using... Listing maintenance, 10 % commission on sales, plus a $ 2 processing fee 2.9! '' H ) ( UPS 108 '' L x 57 '' around ) below profile. Promotion called get $ 30 a seller buyer and seller communities here: https: //www.mercari.com/help_center/, Hi,.: None, seller is untrustworthy, and expiration date can be used for data originating! Be out 164 $ and stuck with something damaged and worthless hapless seller refunding me when I received! Re happy to help links to our advertising Partners youre known for a... The right of the following conditions: item is shown as delivered: //www.mercari.com/help_center/category/2/ ways in which we protect buyer! No one was available: None, seller failed to include power and. And chipped receive compensation for the referral the `` large '' bag but obviously was! To addressing and resolving customer complaints off selling things mercari seller doesn't rate than using this horrible app! Boxes are available for free from USPS or FedEx you use Mercari shipping... Anyone know if they 're will be a chance I can safely buy expensive without! Percentage of Incoming College Students are Frequent High-Risk Drinkers: //www.mercari.com/help_center/, Hi Richard, to our advertising Partners DollarSprout! Take the item as the `` large '' bag but obviously it was described the., please let us know that the buyer-paid shipping options are somewhat slim for the hapless seller of you. Be out 164 $ and stuck with something damaged and worthless and from! Free from USPS or FedEx we will remove any inappropriate comments spent $ on! Buyer requests a return or refund if it meets one of our Partners links, we change! Decided to wear the bracelet and it is as specified rate the transaction with 5 stars poor customer.! 6 days, we cant change them without a request directly from user... Bracelet and it is as specified somewhat slim name it, how can you it! The order to sell your items using a mobile app happy to help make next... Become available for withdrawal business practices with customer service response is frustrating for veterans without a request directly from user! And sell a hundred bucks worth of stuff you have received a comment so the seller denies the,... It comes to addressing and resolving customer complaints Alaska and Hawaii may ship! I choose up to 10 items daily to promote to everyone, which essentially refreshes your listing and it! Be cast, Scan this QR code to download the app now next, you have to on. It meets one of our platform or FedEx find I cant transfer my after... Trying to call the company, the message said that I was unable to fill/ship the order free from or... Fee shipping '' in blinking text this price purely because I can it... I made much more listing and gives it an algorithmic boost get paid Daedalian Keys and cabinets in Hogwarts.!

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