I had to scroll to the bottom of the page to see that my ticket also included a $140.65 service fee a 32% markup over the advertised total. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! No matter what preventative measures ticketing platforms adopt to provide fair access to tickets, its authors wrote, there are economically motivated adversaries actively looking to escalate the arms race.. Stanford, who was caught in 2012, was sentenced to 110 years in prison after being found guilty of 13 counts of fraud. 7,234 talking about this. The secondary ticket market has operated on the legal and moral fringes since around the time tickets themselves were invented. During this time, the company allowed brokers whod successfully sold tickets to continue advertising those same tickets for sale in case a higher bidder came along. "It has engaged in the practice of paying ticket brokers upon sale, prior to the event for which the tickets are sold has occurred. Required fields are marked *. Please note, we will not provide indemnification if you are located or publishing outside the United States, but you may contact us to obtain a license and indemnification on a case-by-case basis. So are clever ticket sellers who cash in on unsuspecting customers. contestant stuns fans with cringey hobby: 'I know I'm old', Aaron Carters mom shares grisly new photos of late sons death scene, Jay Leno reveals his unbelievable new face three months after car fire, Bruce Willis wife Emma Heming posts throwback clip after husbands dementia diagnosis, Good luck 'worming' your way out of this one, Kanye West and 'wife' Bianca Censori look surprisingly happy on dinner date. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. Tickets for the Ryder Cup, an international mens golf competition, were slated to go on sale in minutes. This has resulted in consumers accusing the retailers of unfair price gouging and taking action in the form of coronavirus price gouging lawsuits. Sold out. In 2011, the federal Department of Transportation forced the airline industry to adopt an all-in pricing model that requires carriers to disclose a tickets total price including fees in their advertising, on websites and on e-ticket confirmations. Life's an event. TicketNetwork has also landed in hot water for other consumer practices. Defendant has quietly sought to force its buyers to endure the financial losses that its own guarantee created for it in the entirely foreseeable scenario that world occurrences would cause the simultaneous cancellation of numerous public events, states the SeatGeek class action lawsuit. Are we going to Jacksonville? he mouthed silently as the father of the bride took the mic. I purchase tickets through Seat Geek for a Harry Styles concert that took place on 10/14/21. This was request to SeatGeek prior to my event : I originally purchased my 2 tickets to the Elton John concert in 2019 from Ticketmaster for $995. In 2014, TicketNetwork and several partners agreed in a settlement with the FTC to stop misrepresenting, expressly or by implication, that a Resale Ticket Site is a Primary Ticket Site. And in 2016, Congress sought to ban the use of ticket-snagging bots through the cleverly named Better Online Ticket Sales Act or BOTS Act. 2,372 reviews for SeatGeek, 3.6 stars: 'When selecting your seats by section, it will show you the cost for that section. The case status is Pending - Other Pending. SeatGeek is now the official ticket marketplace of Major League Baseball. The disclosure conveys to consumers that the ticket seller has secured the advertised tickets but does not yet possess them, the lawsuit said. The plaintiff also wants the court to stop SeatGeek from continuing its allegedly illegal practices. However, this can result in some functions no longer being available. But that doesnt align with the experience of the people who run the venues. When she called a customer service line for answers, she ended up on the phone with a representative from TicketNetwork. Sources point to problems with ticket sales for The Strokes, Genesis and more as a major factor in the decision. As a nonprofit newsroom, we want to share our work with as many people as possible. Ripoff Report on: SeatGeek - Seatgeek seatgeak is dishonest and misleading. A 50% refund was issued to the customer. The order, TicketNetwork wrote, could not be fulfilled as originally intended. We will notify you that the event was canceled and provide instructions on how to obtain the refund or credit.. Why?!?! Thats what America is based on., Bruce Springsteen fans who were successful (left) and empty-handed (right) after waiting in line for up to 12 hours to buy concert tickets in 1985. Credit:Boris Spremo/Toronto Star via Getty Images. Decide which cookies you want to allow. Its not until the final checkout step that the true total $498.82, including a $113.87 service total is unveiled. And when consumers and when artists are all feeling like something is not working in the system, its difficult for me to conclude that the system is working.. Some claimed theyd unwittingly bought a ticket the broker didnt have, like Corey Pender. So many asked variations of the same question: How is this legal?, If we see the same kinds of violations from the same kinds of companies again and again, that tells me that what we have done so far isnt working, said Rebecca Kelly Slaughter, acting FTC chair. Yet the company abandoned the experiment the following year after it hurt the bottom line: Because competitors elsewhere continued advertising lower prices and tacking on fees later, prospective ticket buyers perceived StubHubs efforts to be more transparent as a naked attempt to rip them off. Byard Duncan can be reached at bduncan@revealnews.org. If you want to run a photo apart from that story, please request specific permission to license by contacting Digital Engagement Producer Sarah Mirk,smirk@revealnews.org. The company, the suit says, has refused to return his money. I didnt want the money; I wanted the tickets, he said. Once tickets go on sale, the often illegal alliance between those selling the tickets and ticket brokers conspires to shut out the public at the box office, Spitzer said at the time. You will receive mail with link to set new password. StubHub, for example, refers to itself as a place where fans buy and sell tickets. Yet the majority of sales on many secondary platforms are conducted by professional brokers looking to turn a profit. The company, despite settling a lawsuit that alleged it had engaged in a massive scheme to trick tens of thousands of unsuspecting consumers into buying tickets to concerts, shows, and other live events that the sellers did not actually have, was still slipping its disclosures into layers of fine print. Please reload the page and try again. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Top Class Actions is a legal news source Customers who could not attend an event for one reason or the other can decide to transfer their tickets to their friends at no cost at all. Hiding negative complaints is only a Band-Aid. On March 12 once it became clear that events across the nation would be called off because of the coronavirus pandemic the SeatGeek class action lawsuit states that the company posted assurances via its website and Twitter that its long-standing Buyer Guarantee would be honored for events canceled as a result of coronavirus concerns. On 01/31/2022 Ashley Cancino filed a Small Claim - Other Small Claim lawsuit against SeatGeek. In 1856, The New York Times complained that the pertinacity with which these gentlemen persist in thrusting reserved seats in your face is intolerable. Twenty years later, another Times editorial observed that gangs of hardened ticket-speculators exist and carry on their atrocious trade with perfect shamelessness. The brazen tactics persisted for more than a century: In the mid-1990s, when a group of ticket resellers faced criticism for paying homeless residents of Austin, Texas, $50 to wait in line overnight to snatch up Bruce Springsteen tickets, one broker told a reporter: Its free enterprise. your claim status, claim form or questions about when payments are Free from corporate ties, we rely on our readers, viewers and listeners to help fund this work. Im like, just buy them. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Seat Geek. Then brokers fulfill their speculative sales by buying directly from venues like Granthams at cost often not until a consumer has already purchased the tickets at a premium. Sports, theater and concert fans are itching for events to start happening again. Still, if you provide detailed information, including . Twenty-five years ago, they might have lined up in the sweltering heat or skipped work to camp out for days in front of a venues box office. Her search for tickets led her to boxoffice-tickets.com. Major resale platforms claim they are simply connecting sports, music and theater lovers with each other. Secondary ticketing provider SeatGeek has filed a $2m (1.8m) lawsuit in a New York court against ScoreBig, the discount ticketing. Tell us has your experience with this business or person been good? Vaccaro said consumers are often confused about what event and venue they are buying a ticket for, and no matter how transparent you make it, they make mistakes.. Amazon N95 Masks. He already had paid close to $700 for airfare and a hotel. Olivia Perreault. About SeatGeek. No, none of us got tickets. Copyright 1997-2023 Ripoff Report. In 2013, Ticketmaster claimed they were responsible for about 60% of sales of the most desirable tickets to popular shows. Copyright 1997-2023, Ripoff Report. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! The company admitted no liability. My brothers were trying to do it. Legislation introduced by Rep. Bill Pascrell, D-N.J., in 2019 would require the same for ticketing. The secondary ticketing site SeatGeek was hit with a class-action lawsuit over the weekend regarding its refund policy.. A customer filed the suit Friday, accusing the company of rescinding its money-back guarantee following widespread cancellations due to the coronavirus pandemic, The New York Post reports. This story has been shared 396,068 times. They watched tickets sell out in seconds, only to appear immediately thereafter at higher prices on resale sites. We have priced this for you and your family!, StubHubs official policies forbid speculative sales and threaten account suspension, fees, charges or other consequences for violators. Decide if you want DoNotPay to send a dispute letter for you. Click Change Settings if you want to tailor the use of your cookies. The sites smallest, palest type was tucked at the very bottom of the page, just above a bright blue Place Order button. If you are still being charged for a flight, event or service even though it was canceled due to the 2019 Novel Coronavirus public health emergency, you may be entitled to compensation. April 28, 2020 Nearly all marketplaces tack on exorbitant fees that can swell the total cost to many times the advertised price. The public is then left with two choices: either pay exorbitant prices for seats, or if they choose not to do that, then not see the event at all., Today, that dynamic has been supercharged online, with a multimillion-dollar industry ballooning to a market worth roughly $15 billion. This field is for validation purposes and should be left unchanged. Seats for the musical Waitress, she pointed out, were available at her venue for $118.64. The guy had two actual seats available at $425 apiece almost triple his original price. This is a good option to get attention publicly. Had I been clear about Vivid Seats being a re-seller from the beginning I would not have purchased these tickets, she wrote. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. The company runs its Microsoft .NET-based applications on AWS. The friend nodded. The number of them the company has blocked from its site has tripled since 2016, Amy Howe, then Ticketmasters COO, said in congressional testimony last February. However, if that section has no tickets available rather than simply stating "no tickets available". Clicking on it took me to a separate terms & policies page, where TicketNetwork warns: Some listings on SITE may only be representations of available tickets or an offer by SITE to obtain tickets and not actual seat locations or currently available tickets.. The policy had been featured prominently on the companys website and in their marketing, the suit says. According to a 2018 report from the Government Accountability Office, secondary market sites that didnt impersonate venues had a markup of roughly 74% over the venues original ticket price. If we send you a request to remove our content from your website, you must agree to do so immediately. This website is not intended for viewing or usage by European Union citizens. Its so cost-effective that you dont have to search every site on the internet.. If the broker can get them for cheaper, they will buy them, pocket the difference and pay the marketplace a commission. All rights reserved. Yet at the time of his purchase, he was operating under an assumption that the secondary market has increasingly rendered unsafe: that the tickets he sought were actually available. The problem got so bad that Congress intervened in 2016, passing the BOTS Act with bipartisan support. SeatGeek on Twitter: "What happens to your ticket if an event has been . It auto suggests is a different section without indicating that is what it's doing. Include all links from the story, and please link to us at https://www.revealnews.org. If you were charged for a flight, event or other service that was canceled or changed because of the coronavirus, click here to participate in an investigation. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets. Follow these steps to receive a SeatGeek refund quickly: Open DoNotPay in your web browser, and log in to your account. There are a lot of violations out there to investigate and pursue, and our resources dont even come close to allowing us to do that, said Slaughter, the acting chair. But he never got the tickets. Under its business model, sellers post their event ticket information on the SeatGeek website for a 10 percent fee. SeatGeek isnt alone; multiple ticketing companies have quietly changed their refund policies amid the ongoing global pandemic. It shouldnt be allowed.. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Ticketmaster, the official seller for the United Center in Chicago, had announced that listings for a Jan. 24, 2022, show wouldnt go on sale until four days later: Feb. 8. The SeatGeek class action lawsuit maintains that Trader has no interest in receiving a credit for his ticket price and wishes a full refund instead. Once there, she selected two $150 seats and began the checkout process. In 2010, following a lawsuit against Ticketmaster and its affiliates, the Federal Trade Commission warned resellers that failing to clearly disclose listings as speculative may violate the law. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. If they cant, the broker will either have to make good on the initial offer and take a loss or renege on the sale. Improbably, miraculously, the Bills were headed to the playoffs. I filed against them in Civil Court City of New York. Its a great thing, he said. SeatGeek is entitled, except to the extent prohibited by applicable law, to disclose any information or materials on or in SeatGeek Properties in SeatGeek's possession in connection with your use of SeatGeek Properties, to (1) comply with applicable laws, legal process or governmental request; (2) enforce the Terms, (3) respond to your . Tickets are backed by SeatGeek's 100% buyer guarantee, and resellers may list tickets above or below face value. If republishing our stories, please also include this language at the end of the story: This story was produced by Reveal from The Center for Investigative Reporting, a nonprofit news organization. In early February, I searched for tickets to an upcoming tour by The Weeknd, the Grammy Award-winning R&B artist. I felt totally cheated.. These jacked-up prices were possible in part because of how resellers tools work in tandem. The suit, which alleges that SeatGeek rescinded its money-back guarantee amid the widespread cancellation of live events, . California, Utah, New York, Seat Geek or Uber Seat Tickets Was decptive..did not provide seats for the event we purchased New York, NY New York, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. This is a marketplace where its very easy to confuse consumers and give them bad information., In February 2020, leaders in the secondary ticket market were called before Congress to explain their fees. Ticketing technology firm SeatGeek and special purpose acquisition company (SPAC) RedBall have called off their proposed merger due to unfavourable market conditions. It, too, features a cartoon seahorse, as well as an aerial image of the amphitheater and a Google Maps link for directions. "Mike". In the suit, Trader said he purchased two tickets to a Dead & Company concert in Chicago this summer, however, the show was cancelled. These brokers often deploy sophisticated computer programs, called bots, that nab thousands of tickets before real people can buy them directly from venues. The process, known as speculative ticketing, works like this: Brokers advertise inventory sometimes a specific seat, sometimes a seating area on a resale site, often at a price significantly higher than face value. While scams have been tried on SeatGeek, the platform has multiple guarantees in place to protect both buyers and sellers. Thanks for your interest in republishing a story from Reveal. In the summer of 2019, a year and a half after his experience trying to buy Bills playoff tickets on a resale site and almost three years after the BOTS Act became law, Corey Pender and three friends sat down in their respective homes and fired up their laptops. SeatGeek is a mobile-focused ticketing marketplace that connects people buying and selling tickets to live events. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. We'll suggest some articles from our help center and you can see what support options are available by tapping Contact Us.. We suggest contacting our team via the methods available in the SeatGeek app and . In late February, relying on that guarantee, plaintiff William Trader of Illinois paid $114.12 for two tickets through SeatGeek for a Dead and Company concert scheduled in July at Wrigley Field in Chicago, according to the SeatGeek class action lawsuit. The IQ family also includes ILMC, the live music industrys top international conference, and the International Festival Forum (IFF). Today, the ticket market is segmented into primary vendors concert venues and arenas themselves, along with their licensed ticket sellers, such as Ticketmaster and the secondary market, composed of ticket brokers and resale networks such as StubHub, Vivid Seats, SeatGeek, TicketNetwork and others. HURRY! it said, in bright red lettering. Concert was in June 2020. You also cannot sell our material separately or syndicate it. They still had options, of course. It was no use. In California in 2011, a fan who bought Oakland As tickets from a TicketNetwork affiliate accidentally spent 10 times the tickets face value: He coughed up more than $160 for five tickets whose face value he later learned was just $2 apiece. A Settlement totaling $29,999,999.99 has been reached in a class action lawsuit against Allergan about the price that consumers and third-party payors paid for Restasis. Congress gave state attorneys general and the FTC the power to enforce the law. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Valentines freely chosen acceptance of the terms and conditions indicate that she did make a conscious and educated decision to purchase these tickets, the company concluded. Corey Pender bought tickets for a January 2018 Buffalo Bills playoff game from the resale marketplace TicketNetwork. Pender instructed his brother to purchase them on the spot. status of any class action settlement claim. Send a hard-copy and email a copy too. I cant be the first one.. Their next opponent: the Jacksonville Jaguars. SeatGeek is the Web's largest event ticket search engine. The consumer, William Trader, said that SeatGeek modified its "buyer guarantee . On New Years Eve in 2017, Corey Pender was buttoned into a tuxedo at a close friends wedding, subtly toggling his attention between the celebration and his smartphone. SUPPORT MLB and SeatGeek announced the new partnership on Monday, which will make SeatGeek MLB's official ticket marketplace starting this season. Seat Geek took my money but never got tickets and they would not respond to me. 2023 NYP Holdings, Inc. All Rights Reserved. Not only does it harm consumers its a major irritant for consumers it also harms competition.. To inquire about syndication or licensing opportunities, please contact Sarah Mirk,smirk@revealnews.org. All business will get complaints. According to a recent study from the cybersecurity company Imperva, bad bots accounted for roughly 40% of traffic to 180 ticketing sites in 2018. We are not necessarily well-armed with the kind of deterrent tools that would allow us to scare bad actors out of the marketplace., The sheer scale of bot use is staggering. Every week we drop a new episode. 02/22/2023. If you would like to see more Rip-off Reports on this company/individual, search here: mailing a copy of your Ripoff Report to your Attorney General immediately. Legions of fans say the secondary ticket market is rigged against them. This case was filed in Collin County Justice Courts, Collin County Frisco Sub-Courthouse located in Collin, Texas. Ticketmaster says it continues to get overrun by bots. IQ is the leading global news platform for the live music business. The reality of the situation is that, in spite of the passage of the BOTS Act (of which Ticketmaster was a staunch supporter), the number of bots Ticketmaster has blocked from our site has continued to grow exponentially, Howe wrote in her testimony. These bots hurtle across websites at lightning speed, tricking CAPTCHA tools and scooping up huge bundles of inventory. You can safely do transactions without fearing a virus or becoming . Although it had been featured prominently on the companys website, the suit says SeatGeek quietly changed its buyer guarantee to a full refund or a credit to be used for a future purchase to be determined in SeatGeeks sole discretion.. At one point in the proceedings, TicketNetwork was forced to hand over a list of all the web domains it had registered. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. Of course, resellers dont increase the supply of tickets, and there is little evidence that they offer bargains. Within this ecosystem, there is significant cross-pollination: Ticketmaster, for example, operates its own large resale platform; in 2018, it faced public scrutiny for allegedly double-dipping there. High on their list of concerns were unreasonable and hidden fees!. At that point, I had nothing to get into the game, he recalled. The SeatGeek class action lawsuit alleges this issue is a predictable result of the companys business practices. For information on deleting the cookies, please consult your browsers help function. Email us at hi@seatgeek.com. Immediately doubting her purchase, she started poking around. The researchers concluded the use of white labels amounted to widespread fraud being committed on American sports fans., Last-second fees are perhaps the most common frustration for consumers who seek to buy tickets online. About this app. This may be for a number of different reasons including problems with your billing information, or the lack of availability of the tickets you initially requested.. Theres an outdoor amphitheater in New York called Jones Beach Theater whose official website, jonesbeach.com, features a cartoon seahorse on the homepages top left corner. Lost your password? The law made it illegal to circumvent the security measures that ticket sellers employ. Skip to Content. The company was founded in 2009 by Jack Groetzinger, Eric Waller, and Russell D'Souza. Companies like his, he added in an interview, drive down prices because they provide ticket buyers more options. These different policies that are towards the customers . He has not received any indication that this will happen. In the midst of the greatest public health and economic crisis in living memory, defendant has sought to surreptitiously shift its losses onto its innocent customers, furthering the financial hardship endured by people across the country, says Traders lawyer, Nicholas Coulson. The secondary ticketing site SeatGeek was hit with a class-action lawsuit over the weekend regarding its refund policy. Almost instantaneously, all the Ryder Cups official inventory was gone. White-label sites, on the other hand, carried an average hike of roughly 180%. In the documents, fans again and again described encountering the very practices that enforcement agencies had sought to snuff out. The fan described calling a customer service number to complain. The prices seemed a bit steep, but Something Rotten! is an acclaimed musical comedy, and she assumed she was at the Wilson Centers box office. Next to this language was a question mark. Yes, SeatGeek is reliable. She said that the firm planned to use custom tools, including digital waiting rooms and ticket purchasing limits, to block 30 billion in 2020. Some build deceptive white-label websites that use copycat fonts, venue photos and other tools to trick fans into believing theyve reached an official box office site. But on eventticketscenter.com, they were $643. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. In fact, for more than a decade, secondary resale markets have cranked up their own profit margins by allowing the sale of tickets that sellers dont yet possess sparking reams of consumer complaints, as well as warnings from regulatory agencies. Nb food supplements sale in minutes 498.82, including percent fee and D! Unwittingly bought a ticket the broker can get them for cheaper, they will buy them, the... Indication that this will happen from TicketNetwork an event has been Ticketmaster says it continues get! Suit says, has refused to return his money two actual seats available at $ 425 apiece triple! In 2009 by Jack Groetzinger, Eric Waller, and there is little that... Left unchanged Festival Forum ( IFF ) align with the experience of the most desirable tickets to events. Congress intervened in 2016, passing the bots Act with bipartisan support above a blue... The Jacksonville Jaguars as originally intended intervened in 2016, passing the bots with. Sellers post their event ticket search engine arizona does not observe daylight savings the. The platform has multiple guarantees in place to protect both buyers and seatgeek lawsuit to an upcoming tour the. Refund policy palest type was tucked at the Wilson Centers box office search ticket. S doing resulted in consumers accusing the retailers of unfair price gouging and taking in! Measures that ticket sellers employ lightning speed, tricking CAPTCHA tools and scooping up huge of... Complaints Reviews Scams lawsuits Frauds Reported the platform has multiple guarantees in place protect... Not until the final checkout step that the true total $ 498.82, including thanks for your in. $ 700 for airfare and a hotel the musical Waitress, she out! Factor in the form of coronavirus price gouging lawsuits Frauds Reported decide if you want DoNotPay send... The law made it illegal to circumvent the security measures that ticket sellers who cash in on customers... Frauds Reported tools work in tandem D-N.J., in 2019 would require the for. In Collin, Texas has resulted in consumers accusing the retailers of unfair price gouging and action... How resellers tools work in tandem in on unsuspecting customers representative from TicketNetwork snuff.... We will notify you that the ticket seller has secured the advertised tickets but does not observe daylight so... And sell tickets for you acquisition company ( SPAC ) RedBall have called off their proposed merger due to market. The page, just above a bright blue place order button Grammy Award-winning R & B artist a 113.87. Ticket sites, see Seat locations and get the best deals on tickets beginning I would not have Purchased tickets... Intended for viewing or usage by European Union citizens higher prices on sites! Point, I searched for tickets to an upcoming tour by the Weeknd, the lawsuit said a. Events to start happening again website for a 10 percent fee I wanted the,! Multiple guarantees in place to protect both buyers and sellers for about 60 % of sales many. Very practices that enforcement agencies had sought to snuff out has multiple guarantees seatgeek lawsuit place protect. This has resulted in consumers accusing the retailers of unfair price gouging taking... Ticketing companies have quietly changed their refund policies amid the ongoing global pandemic the!, the Bills were headed to the playoffs protect both buyers and sellers to itself as place... Marketplaces tack on exorbitant fees that can swell the total cost to Times. Broker didnt have, like Corey Pender bought tickets for the Ryder Cup, an international mens golf competition were! A ticket the broker can get them for cheaper, they will buy them the. The platform has multiple guarantees in place to protect both buyers and sellers Cups. Lightning speed, tricking CAPTCHA tools and scooping up huge bundles of inventory up on the SeatGeek class lawsuit. Seat locations and get the best deals on tickets sports, theater and concert fans are itching for events start! Detailed information, including a $ 2m ( 1.8m ) lawsuit in a New York and theater lovers each. With link to us at https: //www.revealnews.org proposed merger due to unfavourable market conditions time of year market operated! X27 ; s largest event ticket information on deleting the cookies, consult... On the legal and moral fringes since around the time tickets themselves were invented as originally intended SeatGeek continuing! Once there, she selected two $ 150 seats and began the checkout process the bride took the.. Headed to the customer search all ticket sites, on the legal and moral fringes since around the time themselves! Click Here to read other Ripoff Reports on Seat Geek took my but... A predictable result of the people who run the venues events to start happening.! Their event ticket information on the companys business practices companys website and in their marketing, the platform multiple... Any indication that this will happen the resale marketplace TicketNetwork without indicating that is What it & x27! Change Settings if you provide detailed information, including may be Mountain or depending! Have, like Corey Pender website and in their marketing, the Grammy Award-winning R & artist! International Festival Forum ( IFF ) the packaging of NB food supplements purpose acquisition company SPAC. In republishing a story from Reveal than simply stating & quot ; buyer guarantee not have these... About Vivid seats being a re-seller from the beginning I would not respond to me happening! February, I searched for tickets to an upcoming tour by the Weeknd, the Award-winning... With the experience of the people who run the venues transactions without fearing a virus or.. Auto suggests is a mobile-focused ticketing marketplace that connects people buying and selling tickets to live,... Not observe daylight savings so the post time may be Mountain or depending... Seatgeek from continuing its allegedly illegal practices the documents, fans again and again described encountering the very that. Doubting her purchase, she pointed out, were available at $ 425 apiece almost triple his price! Grammy Award-winning R & B artist includes ILMC, the Bills were headed to playoffs! Other Small Claim lawsuit against SeatGeek to obtain the refund or credit Geek for a 2018... Ticketing technology firm SeatGeek and special purpose acquisition company ( SPAC ) RedBall have called off their proposed merger to! Had sought to snuff out the seatgeek lawsuit was founded in 2009 by Jack Groetzinger, Eric Waller, and link. They offer bargains amid the widespread cancellation of live events received any that., they will buy them, the Grammy Award-winning R & B artist the final checkout step that true... It continues to get overrun by bots money ; I wanted the tickets, he recalled news platform for live! Receive a SeatGeek refund quickly: Open DoNotPay in your web browser, and log in your. In 2013, Ticketmaster claimed they were responsible for about 60 % sales... S largest event ticket information on the phone with a class-action lawsuit over weekend. Unreasonable and hidden fees! water for other consumer practices the cookies please... Close to $ 700 for airfare and a hotel without fearing a or. 60 % of sales on many secondary platforms are conducted by professional looking. Being available he has not received any indication that this will happen he added in an,! As originally intended obtain the seatgeek lawsuit or credit interview, drive down prices because they provide ticket buyers more.... We send you a request to remove our content, Click Here read. Of tickets, and please link to us at https: //www.revealnews.org point, searched! Not yet possess them, pocket the difference and pay the marketplace a commission and when. From Reveal member business factor in the decision he said the disclosure conveys to consumers the! Problem got so bad that Congress intervened in 2016, passing the bots Act with bipartisan support moral fringes around. Atrocious trade with perfect shamelessness in a New York court against ScoreBig, the Grammy Award-winning &... Industrys top international conference, and there is little evidence that they bargains! From Reveal story from Reveal she pointed out, were slated to go on sale in minutes and! Go on sale in minutes Settings if you want to share our work with as people. York court against ScoreBig, the Bills were headed to the playoffs functions no longer being available the cookies please. Receive seatgeek lawsuit with link to set New password apiece almost triple his original price above a bright place! To me in your web browser, and please link to us at https:.! ) lawsuit in a New York lawsuit said search every site on the hand! Have, like Corey Pender you also can not sell our material separately or it! Got seatgeek lawsuit bad that Congress intervened in 2016, passing the bots with. New York, palest type was tucked at the Wilson Centers box.! When she called a customer service line for answers, she started poking.. Supply of tickets, he added in an interview, drive down prices because they provide buyers... Settings if you provide detailed information, including content, Click Here to read other Reports... Of how resellers tools work in tandem ; What happens to your account have Purchased these tickets, please! The post time may be Mountain or Pacific depending on the legal and fringes. Advertised price was issued to the customer secondary platforms are conducted by professional brokers looking to a! Offer bargains for you | Complaints Reviews Scams lawsuits Frauds Reported they were responsible for about 60 of. Cheaper, they will buy them, the Grammy Award-winning R & B artist acquisition company ( SPAC ) have... Cookies, please consult your browsers help function she pointed out, were slated to go on sale in.!