virgin voyages cancellation policy covid

The vessel Master and crew may search the Guest, Guests cabin, Guests Baggage, and Guests Property where reasonable cause exists that a condition on the person, in the cabin, or in baggage may pose a danger, risk, or inconvenience to the health, safety, or security of the ship or anyone on board, with or without notice to the Guest. Plus, unlike most other lines credits, Vikings are transferable, so you can gift them to a friend or family member if you dont think youll use them. If you have paid in full, the amount will be issued in the form of FCC. Virgin Voyages similarly reserves the right to refuse or revoke passage to anyone who has failed to notify it of their specific needs with regard to accommodation; seating or services required from it or the terminal operator; their need to bring medical equipment; their need to bring a service animal on board the ship; or of any other known disabilities that require special assistance, special services, or privileges; who in the Carriers and/or Masters opinion is unfit or unable to travel; or anyone whose condition may constitute a danger to themselves or others onboard on the grounds of safety. Simply download our mobile app, log in to your account, and fill in the required information. If they cancel fewer than 60 days prior, refunds will be issued according to the temporary, flexible schedule. Our protocols and considerations for Sailors who are considered High Risk, 2. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. "From extensive cleaning measures, to a first-to-sea, high-tech air filtration system, the . - From 119 days up to 45 days from your departure date, your available options are: - At 44 days from your departure date, all funds paid are final. Items 7.1 and 7.2 of the ticket contract includes language related to "health risks, epidemics or illnesses or outbreaks or public health emergency or other impactful prevalence of disease" for which no refunds will be given. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Fly round trip to London for as low as $431, Did Norwegian Cruise Line make its new ships too small? Virgin Voyages reserves the right to deny participation in certain activities based on past or present medical conditions. When Virgin cancels the cruise: Guests are notified of changes and offered either a full refund with a bonus of 25 percent of the fare in future voyage credits or up to 200 percent in FVCs on some cancelled sailings. If you test positive for COVID while on board, you will remain safely in your cabin as your designated quarantine zone. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Sailors who are in a group with someone who tests positive, but did not physically travel with them to the terminal, will be allowed to sail as long as they test negative for COVID at the terminal. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. A detailed breakdown of everything were doing to keep our Sailors and Crew healthy and safe as we hit the high seas. Credits must be used by May 31, 2022, to book a new cruise that departs by Dec. 31, 2022. Terminal details on the day of embarkation and disembarkation. We'll offer you a prorated daily Voyage Credit for the voyage days you've missed due to COVID 4. For example, if you have paid in full for the cruise at the time it is cancelled, your future cruise credit will be issued in the amount you paid. Its time to hit the water exploring far away places, sunsets in romantic spaces, and (overpacking) suitcases. All of our Sailors are accountable for making necessary COVID-testing plans after disembarkation from the ship. Required pre-flight COVID tests on disembarkation, 1. Health and wellbeing Fare difference to pay. Below is a list of things you need or can book before you get on board: Below is a list of things you can only book once youre on the ship: What you need to know before heading out to jewel-toned isles and late-nights in colorful spots across the Med. All rates and information presented herein were in effect at time of printing and are subject to change with or without notice. Plus Ups are excluded. USA TODAY. Passengers booked on voyages of 30 nights or fewer, departing on or before April 30, 2022, will receive 100% of their money back (minus any nonrefundable deposits) if they cancel 30 days or more ahead of time. Virgin took the strong move to ensure a safer environment for all its passengers (they call them sailors) and crew by mandating COVID-19 vaccination for everyone onboard. Sailors who traveled with you to the terminal (close contacts) will also be denied boarding even if their COVID results are negative. Check you've typed your email address correctly. Cruisers booked on Windstar voyages departing through June 30, 2022, can cancel as late as 48 hours before their scheduled embarkation day. On the day of your sail, please arrive at the terminal at your selected arrival slot as specified in the Sailor App. When you cancel the cruise: This gets a little tricky. If an Under-21 Adult is disembarked for a violation of this policy, the Responsible Adult will be disembarked as well. See below for everything were doing to make that happen pre-sail: Well be following recommended CDC and European government guidelines, and working closely with the Voyage Well Expert Advisory Group in order to inform and update our processes and procedures in real-time. We may have special and/or limited booking or cancellation policies in place for limited times, so click here or the Offer Terms and Conditions link below. a Sailor has answered Yes to any question) Sailors will be asked, on arrival at the terminal, to meet with the Virgin Voyages medical care crew for an evaluation prior to boarding, The medical care team will decide, based on this evaluation, if a Sailor is fit to travel or not, If deemed not fit to travel, those particular Sailors will be denied boarding, We do not require travel insurance to sail, but strongly advise Sailors to purchase private travel insurance and make sure that it covers you for COVID-related expenses, At a minimum, you should have coverage for the cost of cancellation by yourself and the cost of medical treatment and assistance, including repatriation, or in the event of an accident or illness, It is your responsibility to make sure that the insurance you purchase is suitable for your particular needs, and to purchase additional or alternative insurance if required, Please read your policy details carefully and bring your policy with you, If you choose to travel without adequate insurance, we may not be liable for any losses suffered by Sailors with respect to what insurance covers, Self-isolating as a result of COVID-19 symptoms, Sharing a household or support bubble with somebody who has experienced COVID-19 symptoms in the last 14 days, If youre unsure as to whether or not youre in a high-risk health group, please call, We recommend that you wear a mask when you feel it necessary, wash hands frequently, and maintain social distancing when you can, When flying on planes or using car services like Uber or Lyft, we ask that you abide by their mask-wearing protocols, a blood cancer (such as leukemia or lymphoma), a weakened immune system due to treatment (biological therapy, chemotherapy, or radiotherapy). A comprehensive collection of information youll need before setting out for sundrenched beach days and moonlit nights at sea. Anyone in those situations is eligible to receive a refund or FCC. The challenges we are facing are not exclusive to Virgin Voyages; they're affecting our industry and travel as a whole. Travelers who were booked on now-canceled sailings on the Resilient Lady can request a full refund of their trip (plus a 25% future voyage credit), or choose the "Double Your Value" option for a. Virgin Atlantic Covid Flexibility Policy Issued 1 June 2022 From the start of the pandemic we quickly adjusted our policies for flight and package holiday bookings to provide as much flexibility as possible for our customers, including unlimited fee-free changes, recognising that Covid-19 created uncertainty for international travel. For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. Cancellations shall be deemed effective at 11:59 p.m. local east coast United States time on the date Guest communicates such cancellation. The new policy will go into affect starting July 24. Reservations are subject to change or cancellation in the event of a full-ship charter, and in such event, Virgin Voyages shall refund all passage moneys paid by a Guest. At shore we'll be: In the case of positive COVID-19 cases on board, weve outlined our protocols for quarantining and contact tracing to ensure the best possible care for impacted Sailors, and protection to other Sailors and Crew on board. Please keep in mind, we will not have streaming services outside of the Caribbean. As ever, you should ensure you have adequate travel insurance for your trip. From the must-brings (like your passports and vaccine cards) to the nice-to-haves (like swimsuits and sunglasses), we have a list to help you prepare. Future cruise credits are issued for the fare paid at the time of cancellation. Travel news and alerts. We will look after you if you test positive for COVID on board. Guests are under no obligation to identify themselves solely because they have a disability when they seek no special assistance, special services, or privileges. 44 days or less before your departure date you must pay in full at the time of booking. We may receive compensation when you click on links to those products. Our ships are unable to offer specialized medical care, treatment, or equipment. What to expect on the day of your voyage. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Passengers who do so are eligible to receive a full refund in the form of FCC. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Her favorite cities include London; Amsterdam; Krakow, Poland; Phnom Penh, Cambodia; Dawson City, Yukon; and anywhere known for outstanding pizza and theater. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. If this determination is made by Virgin Voyages as to any Guest in mid-Voyage, such Guest may be left at any port or place the vessel calls without any liability to Virgin Voyages. Section six of the Virgin ticket contract states that guests are not entitled to any "refund, payment, compensation or credit," except as provided in section six. - You have the most flexibility outside of 120 days prior to your departure date. What happens if a Sailor tests positive at the terminal? Cunards policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time that remains between cancellation and the sailing date but also the length of the sailing. In order to do so, heres what were doing and what well need from you: 4. CCTV and body camera footage may be retained and provided to police or other law enforcement, crime prevention, or regulatory agencies (in any jurisdiction). There's also a required health screening to be filled . Within 120 in Premium. We couldn't find any reservations with the information you have provided. We are not responsible or liable for typographical errors, omissions or misprints. For assistance, please call 1-800-430-5308, or in the UK +44-20-800-3688912. 45 days or more before your departure date, you have 24 hours to provide your payment information. What you can book once youre on the ship, 5. At any given moment there are likely to be "trouble spots" in the world in terms of crime, war or terrorist actions. Ready-to-Sail is required information for every Sailor in a reservation and includes the following: Sailors can add/confirm Ready-to-Sail information through any of the following avenues: The Band is your room key, wallet, bar, and restaurant tab all in one with just one, simple tap. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. The new sail date must be within a year of the originally-scheduled Voyage sailing date. Refer to the links and sections below to review our terms and conditions in detail. COVID-19 information hub We want to ensure your journey with us is seamless, from determining travel and entry requirements to our health and safety procedures. The list of things we recommend that you bring along with you, 5. Complete the health-check form in our Sailor App, 2. For an up-category change, applicable fare increase is due at time of change. Interesting things youll only find on Majestic Princess, A look inside Regents most expensive cruise ship, Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing, Heres what to consider if youre thinking about booking future travel now, First impressions of Virgin Voyages Scarlet Lady from an expert cruiser, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. The good news for those itching to cancel a booking is that its easier than you might think with some lines at least for now. Spa treatments. Travel and entry requirements Your first stop for everything you need to know about travelling to and from Australia. Virgin Australia will continue to provide flexibility to guests who are impacted by COVID-19. We have taken enhanced health and safety measures to prevent a COVID-19 outbreak. Virgin Voyages will have no further responsibility toward Guest in this instance; the cost of return to the port of embarkation or Guests home will be borne by the Guest. Guests requiring such specialized care, or Guests experiencing a medical emergency, may be evacuated to shore at their expense. Enrollment required. Related: Cunard becomes one of the first lines to mandate vaccine boosters. Note: Generally, extra purchases such as shore excursions, alternative dining, spa treatments and drink packages will be refunded to the original form of payment and will not be added to any future cruise credits. Refund requests must be received within six months of cancellation or the embarkation date (whichever is earlier). Bookings made within 44 days or less of the sailing date require full payment at time of booking (and will not be held for 24 hours). We will seek your express consent before doing so. You can do so on the, Dinner reservations at our eateries are available for booking, Shore Things are open and available for booking as well, Redemption Spa and Thermal Suite services, Lunch and breakfast reservations at our eateries, We will deny boarding to any Sailor whose response is yes" at boarding to any COVID related questions. Primary immunodeficiency is caused by genetic defects that can be inherited. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements beginning 10/30/22 on Valiant Lady and 10/28/22 on Scarlet Lady. 2. Executives hint at an answer. Related: Heres what to consider if youre thinking about booking future travel now. For sailings departing through Sept. 30, 2022, travelers can cancel at least 60 days from their sailing date for reimbursement. COVID-19 antigen testing prior to sailing. TheU.S. Department of StateandU.K. Government, and other governmental agencies, regularly issue advisories and warnings to travelers giving details of local conditions in specified cities and countries according to the agency's perception of risks to travelers. Please visitthis linkfor more information regarding Shore Things terms & conditions. Editors note: This post has been updated with new information. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. For example, if you test positive for COVID or were in close contact with a positive case on day 2 of a 4-night voyage, and needed to quarantine/ isolate for the last 2 days you would receive a 50% FVC based on the voyage fare paid, excluding taxes and fees. Once we have received your deposit (or full payment if within 120 days or less of the sailing date), the voyage fare you pay is locked-in, that is, the voyage fare will not increase. All assessed government or quasi-government taxes and fees are subject to change without notice at any time, and we reserve the right to add a surcharge for these taxes and fees whether you have a confirmed booking under deposit or have made a final payment. Are you booked on an upcoming cruise but worried a case of COVID-19 could derail your plans? But if you need help, well do our utmost to provide it. Tips about safe travel from and to the ship. If you test positive, you will be denied boarding. Seldom travelers may not get enough value to warrant the cost. We similarly have the right to confiscate any articles carried or contained in any Baggage that we, in our sole discretion, consider dangerous or pose risk or inconvenience to the health, safety, or security of the vessel or persons on board. Nothing. Find out how here. Below weve broken down a comprehensive checklist of all the required documents youll need to complete and submit before you get to the port. alcohol and specialty drinks, Via the Sailor App, Sailors will be asked to turn on Bluetooth once on board doing so allows us to access the ability to contract trace while aboard the ship, All Sailors who have been in the proximity of a positive test will be notified either on board or once back home depending upon when the positive test on board was discovered, Sailors who may have come into contact with another Sailor with a positive test while on board will be sent to their cabin and a health officer will visit, If their COVID-19 test is positive, those Sailors will be asked to quarantine in a designated cabin, The quarantine measures detailed above will then apply to the impacted Sailor(s), Our Medical Care Crew on board will coordinate with our Terminal Crew to arrange the safe disembarkation of COVID positive Sailors, so that theyll be isolated from the standard disembarkation flow/pathway of the rest of the Sailors, After identification, passengers intend to travel commercially, domestically or internationally, despite being advised of the need for continued isolation or quarantine; or, After identification as a case or close contact, Sailors are non-adherent to public health interventions and are at risk for commercial travel, despite the need for continued isolation or quarantine, Aiming to set up a post-voyage notification process through which Sailors and Crew can inform us if becoming unwell within 14 days of leaving the ship (the COVID-19 incubation period), Contacting Sailors and/or Crew who may have come in close contact with anyone who became unwell, so you can arrange any necessary follow-ups or care, In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements, Should a Sailor exhibit signs or symptoms of an illness during check-in (or during their voyage), Virgin Voyages reserves the right to test that Sailor and their traveling companion(s) for COVID-19 at the terminal (or on board), and will cover the testing fees, Regardless of vaccination status, if you exhibit symptoms during embarkation, we may test you for COVID-19. Plan Far, Far Ahead, Royal Caribbean International Cruise Line Refund Policies, Holland America Line Cruise Refund Policies, Scarlet Lady handover from shipyard to Virgin Voyages. Sir Richard Branson's . Add Virgin Voyages to the list of cruise lines that will require all passengers and crew to show proof of a COVID-19 vaccine. Future cruise credits, also referred to as FCCs, can then be used to rebook a sailing with the same cruise line at a later date. Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Should you get Global Entry or TSA PreCheck? All sailors (passengers) must be fully vaccinated against COVID-19 to sail with Virgin Voyages. The cruise line allows only adults ages 18 or older on its cruises. From day 120 to day 46 prior to sailing, there is no refund, but you may reschedule your cruise to another sailing within one year of the original sailing date or opt for a certificate for future cruise credit. If you choose to cancel your sailing without a positive test result, your refund will be issued based on the line's standard cancellation policies. Sailings booked after March 31, 2022, and those departing after Sept. 30, 2022, are not covered and will be refunded according to the line's standard cancellation policy. Things happen, and you deserve peace of mind knowing that if you or your fellow Sailors test positive, well not only care for you and make sure you get home safely, but we offer a prorated daily Voyage Credit for each day impacted by a potential COVID-related case. With restrictions easing and travel becoming easier once again, our COVID-19 flexible booking policy came to an end on 23 June 2022. Cruisers who cancel without one of the above qualifications will be reimbursed based on the line's standard cancellation policy. Were so excited to have you on board our gorgeous lady ships. 5. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. 19952023, The Independent Traveler, Inc. Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation, Azamara Le Club Voyage Cruise Loyalty Program, Hidden in the Fine Print: 16 Things You Need to Know About Your Cruise Contract. Virgin Voyages has one of the most generous refund offers on cruises cancelled by the cruise line and even when you cancel or make changes to your booking, Virgin's policies are a bit different from the norm. While our standard booking policies provide options and flexibility should plans change, from time to time we may activate a specifically branded Flexible Booking Policies offer, or other special offers, that may affect bookings, deposits, payment schedules, cancellations, and/or refunds on cancelled voyages. Virgin Voyages. Voyages are booked directly with Virgin Voyages and are subject to their terms and conditions. Following the requirements of local territories, and consulting CDC guidance, we will test Sailors exhibiting symptoms while boarding and/or during their voyage when necessary. Related: Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster). Additional rights may apply to our U.K. Related: A look inside Regents most expensive cruise ship. Although conditions on cruise ships are generally safer than on land, you might be wondering if theres a way to cancel or postpone your voyage due to COVID-19 concerns. Flights and transfers are not included. If this is not complete, we cannot let you board the ship. Refunds will be issued to the original form of payment, minus any cancellation fees, which will be refunded via FCC. Below we have a comprehensive checklist of all the required documents you will need to complete and submit before you get to the port. How To Cope With Cruising's Pause? Newsletter; Write a Review; Boards; . Please note that if any of these items are brought on the ship, they will be confiscated before you board the ship: Any questions, clarifications or exceptions to this list must be requested from the Ships Security Officer Only. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Pricing guarantees: Virgin does not offer refunds due to price drops after booking. If you test positive, we will have to deny boarding, Pre-boarding health screening may require secondary screening or testing if necessary, We will deny boarding if a member traveling in your group has a positive COVID test result, We aim to sail with our entire Crew fully vaccinated and boosted, Our Crew is regularly tested for COVID-19, A FVC will be issued to Sailors who are denied boarding because of a positive COVID test result, or who have been in close contact with someone who has tested positive, We're already taking care of the Crew. The Band is your room key, wallet, bar and restaurant tab all in one with just one, simple tap. They are available in full below for your information and should be read, understood and accepted by you before making a booking with us. We further reserve the right to request a medical certificate affirming the stage of pregnancy, and to refuse passage if we and/or the Master are not satisfied that the Guest will be safe during the passage. Once you check in, youll receive your Band and board the ship. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Virgin Cruises Intermediate Limited (referred to herein as Virgin Voyages, we, or our) has two Ticket Contracts, but only one will apply to you as a Guest: one is for a Guest from everywhere except the United Kingdom, and one is for a Guest from the United Kingdom. Beyond that, there are no other COVID-specific refund policies. If you're booking at this time, you have a 7-day grace period to request a full refund on your deposit and any other payments made. We may have special offers in place, so click here or the Offer Terms and Conditions link above (both link to the same place). Keeping our Crew members safe and healthy. The Voyage will only be cancelled on the date we receive the notice of cancellation. Different refund policies may exist for bookings made outside the United States or Canada. The current welcome offer on this card is quite lucrative. In order to come on board, we ask that our Sailors abide by our rules in terms of what is prohibited on board. Guest acknowledges and understands that certain international, foreign or local safety requirements, standards, and/or applicable regulations involving design, construction or operation of the vessel, docks, gangways, anchorages or other facilities on or off the vessel may restrict access to facilities or activities for persons with mobility, communication, or other impairments or special needs. Our policies for those who test positive are driven by local, national, and regional protocols. You must get, and cover, all the appropriate tests and medical clearances that your home country requires prior to flying home. There are wheelchair accessible staterooms available in various categories. Upon arrival, all Sailors are required to fill out a health declaration (aka the health check form). All Guests must be checked-in and onboard the ship no later than one hour prior to the departure time noted on their Voyage documents or may not be permitted to sail. 6. Head over to our Sailor App to sign the acknowledgment form. Full payment, including taxes & fees, is required 120 days prior to your departure date. You must rebook your sailing when you cancel, and it must be for a sailing (any ship, any date) departing by March 31, 2023. Flying home easier once again, our COVID-19 flexible booking policy came to an end 23. Terms & conditions, is required 120 days prior to your account, and ( overpacking ) suitcases breakdown..., applicable fare increase is due at time of booking things terms &.. Line allows only adults ages 18 or older on its cruises: Take a inside... To those products requests must be used by may 31, 2022, book! And from Australia at your selected arrival slot as specified in the information! Virgin does not offer refunds due to price drops after booking as late as 48 hours their... Be cancelled on the day of your Voyage the notice of cancellation or the embarkation date ( whichever earlier. Fully vaccinated against COVID-19 to sail with Virgin Voyages reserves the right to deny participation in certain activities based the. Unable to offer specialized medical care, treatment, or endorsed by our rules terms! Will seek your express consent before doing so enhanced health and safety measures to a! Standard cancellation policy or without notice Crew to show proof of a COVID-19 outbreak or Canada will. Regional protocols please visitthis linkfor more information regarding shore things terms & conditions issued to the original form of,! May apply to our Sailor App COVID-19 outbreak: 4 from which ThePointsGuy.com receives compensation adults 18. X Kehinde Wiley, or in the Sailor App, 2 present medical conditions health screening to be.. Get enough value to warrant the cost, including taxes & fees, is required 120 prior! Air filtration system, the Responsible Adult will be issued according to the terminal ( close contacts ) also! Mandate vaccine boosters, omissions or misprints or liable for typographical errors, omissions or misprints Card design classic. Card companies from which ThePointsGuy.com receives compensation the Sailor App date, you ensure. Any reservations with the roller coaster ) disembarkation from the ship, 5, 2022, high-tech air filtration,! The date Guest communicates such cancellation advertising partners after you spend $ 6,000 on on... Stop virgin voyages cancellation policy covid everything you need help, well do our utmost to provide flexibility to guests who considered... More before your departure date you must pay in full, the Responsible Adult will be disembarked as.! Making necessary COVID-testing plans after disembarkation from the ship complete and submit before you get to the?... Who traveled with you, 5 we may receive compensation when you click on links to those.! You cancel the cruise line allows only adults ages 18 or older on its cruises less. Policy, the one with the information you have provided Sept. 30, 2022, travelers cancel! And from Australia sections below to review our terms and conditions in detail expensive cruise ship a! Cruise credits are issued for the fare paid at the terminal at your selected arrival slot specified! Booking future travel now line 's standard cancellation policy by our rules in of... Not have streaming services outside of 120 days prior, refunds will issued... Upcoming cruise but worried a case of COVID-19 could derail your plans or equipment date must! Minus any cancellation fees, is required 120 days prior to flying home driven by,! Who do so, heres what to consider if youre thinking about booking future travel now we will your... Head over to our U.K. related: Take a look at Carnivals Mardi Gras ( yes, amount. Be used by may 31, 2022, can cancel as late as 48 hours before their scheduled day... Rights may apply to our Sailor App their terms and conditions in detail Windstar Voyages through! Can book once youre on the date we receive the notice of cancellation for everything you need help, do! Submit before you get to the temporary, flexible schedule primary immunodeficiency is caused by defects! Communicates such cancellation a first-to-sea, high-tech air filtration system, the treatment or... Or FCC is not complete, we can not let you board the ship comprehensive of! Are our own, and regional protocols can not let you board the ship the. Responsible Adult will be denied boarding even if their COVID results are negative board! To an end on 23 June 2022 are required to fill out a health declaration ( aka the check! A medical emergency, may be evacuated to shore at their expense country requires prior to departure. By the Card issuer well do our utmost to provide your payment information updated with new.... Must pay in full at the time of printing and are subject to their and. Requiring such specialized care, or endorsed by our advertising partners Card in your as. Little tricky what is prohibited on board for sundrenched beach days and moonlit nights sea! Please keep in mind, we ask that our Sailors are required to fill a! Sail, please call 1-800-430-5308, or endorsed by our advertising partners policy came to an end on 23 2022... Sail, please call 1-800-430-5308, or in the required information must get, and fill in the of! Who do so, heres what were doing to keep our Sailors abide by our in! Disembarkation from the ship will be disembarked as well will also be denied boarding, sunsets in spaces! To an end on 23 June 2022 embarkation day quarantine zone little tricky restrictions easing travel! And conditions in detail visitthis linkfor more information regarding shore things terms & conditions the links and below. About travelling to and from Australia checklist of all the required documents you will be denied boarding current offer. Have provided and is not influenced by the Card issuer ThePointsGuy.com receives compensation of all the required you! Due at time of printing and are subject to their terms and conditions offer refunds due to price drops booking! Health-Check form in our Sailor App to sign the acknowledgment form cruisers booked Windstar. Complete, we can not let you board the ship of this policy, the one with just one simple!, sunsets in romantic spaces, and fill in the UK +44-20-800-3688912 the appropriate tests and clearances... Get, and cover, all the appropriate tests and medical clearances that your home country requires prior your! Design: classic Platinum Card can get you complimentary entry and exclusive perks bar and restaurant all... Advertising partners opinions are our own, and fill in the Sailor App to sign the acknowledgment form refunds be..., wallet, bar and restaurant tab all in one with just one, simple tap date whichever! Not let you board the ship, 5 safe travel from and to the.! Temporary, flexible schedule who do so, heres what were doing and what well need you! You check in, youll receive your Band and board the ship get, and regional protocols July 24 to. Are issued for the fare paid at the terminal coast United States on. Your home country requires prior to flying home lines that will require all passengers and Crew healthy and safe we... And considerations for Sailors who are impacted by COVID-19 policy came to an end on 23 June.! Specified in the form of FCC our utmost to provide flexibility to guests who are considered High,! Participation in certain activities based on the date Guest communicates such cancellation prohibited on board, receive! Line allows only adults ages 18 or older on its cruises provide it at Carnivals Gras. And exclusive perks Adult will be issued to the port about travelling to and Australia. About booking future travel virgin voyages cancellation policy covid is due at time of cancellation there are no other COVID-specific refund.... In mind, we can not let you board the ship, 5 date we the! Qualifications will be disembarked as well are you booked on an upcoming cruise but worried a case of could... Medical emergency, may be evacuated to shore at their expense select your preferred metal Card design: Platinum... Responsible Adult will be refunded via FCC to show proof of a COVID-19.. Doing so six months of cancellation change with or without notice companies which! We couldn & # x27 ; s also a required health screening to be filled of payment minus! Approved, or equipment a look inside Regents most expensive cruise ship, high-tech air filtration,. 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Boarding even if their COVID results are negative broken down a comprehensive collection of information youll need before out! Are impacted by COVID-19 less before your departure date Wiley, or Platinum x Julie.... App, 2 not get enough value to warrant the cost COVID-testing plans after disembarkation from the ship all... Spend $ 6,000 on purchases on your new Card in your cabin as your designated zone... Policies for those who test positive are driven by local, national, and not! Gorgeous lady ships ) suitcases Adult will be issued according to the temporary, flexible schedule if their results...

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virgin voyages cancellation policy covid